Network And System Specialist

Kloud7; Islamabad; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

An established industry player is seeking a motivated individual for an entry-level position in their TAC department. This role involves working as part of a global support team to resolve customer issues through various communication channels. You will be responsible for setting up, testing, and troubleshooting network issues, utilizing major networking equipment, and monitoring services with advanced tools. The ideal candidate will possess a Bachelor's degree in Engineering and have strong communication skills. This is a fantastic opportunity for recent graduates or those with limited experience to kickstart their careers in a dynamic and supportive environment.

Qualifications

• Bachelor’s degree in Engineering (CS, Telecom, Electrical, etc.) required.
• Fresh to 1 year of experience in a similar role.

Responsibilities

• Set up, test, and troubleshoot network issues and services.
• Monitor services using tools like Zabbix and Netbox.
• Administer Active Directories and server roles.

Skills

Quality Assurance

Analytical Mind

Adaptable

Team Player

Education

Bachelor’s in Engineering related studies

Tools

CISCO

Ubiquiti

Ribbon

Zabbix

Netbox

VMWare

Citrix

Hyper-V

Google Workspace

SQL

Job description

Rotational Shifting (Morning, Evening and Night)

Location: Telecommunications - Islamabad, Pakistan

Summary:

This is an entry-level position in the TAC department. You will be working as part of a worldwide professional support team, and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.

Responsibilities:

• Set up, test, administer, and troubleshoot network issues.
• Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others.
• Monitor and keep track of all the services and monitoring tools e.g., Zabbix, Netbox, and others.
• Create and update network documentation/diagrams for network implementations.
• Set up, deploy, and troubleshoot VOIP phones and related services.
• Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances systems.
• Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V.
• Set up and administer Active Directories and server roles.
• Set up and maintain Google Workspace, Exchange, IIS, SharePoint, Print Servers, and SQL.
• Keep the client software and servers up to date.

Skills Required:

• Quality Assurance
• Analytical Mind
• Adaptable
• Team Player

Qualifications:

• Bachelor’s in Engineering related studies (CS, Telecom, Electrical, etc.)
• Fresh to 1 year of similar experience
• CCNA and MCSE preferred
• Excellent communication skills are a must.