Multi-Branch Operations Lead

Consultwise Tech; Lahore; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Consultwise Tech is seeking a Branch Coordinator to organize and monitor operations across multiple branches. You will weave communication between branches, head office, counsellors, admissions, and visa teams to ensure standardized processes and service quality.

The role requires 4–5 years of relevant experience in education consultancy or multi-branch operations, with a preference for candidates familiar with UK or Australia educational visas.

Qualifications

• 4–5 years of relevant experience in education consultancy, study visa, admissions, or multi-branch operations.
• Experience with UK- or Australia-based education/study visa organizations is highly preferred.
• Experience coordinating or managing multiple branches/locations.
• Good command of English and strong communication, coordination, and leadership skills.

Responsibilities

• Coordinate daily operations and activities across multiple branches.
• Act as a communication link between branches and head office/management.
• Monitor counsellors, admissions, and visa teams across locations.
• Monitor branch performance, targets, staff attendance, and daily activities.
• Ensure consistent implementation of SOPs and operational procedures across branches.
• Monitor student enquiries, follow-ups, applications, and case progress.
• Identify operational issues across branches and coordinate timely solutions.
• Maintain accurate CRM records and branch performance data.
• Conduct regular communication and coordination with branch teams.
• Prepare daily/weekly/monthly reports covering multiple branches.
• Support management in improving branch performance and customer service.
• Assist staff meetings, training, seminars, and company events.

Skills

Strong communication

Leadership

Organizational skills

Problem-solving

Education

Bachelor's degree preferred

Tools

CRM

MS Office

Job description

Consultwise Tech is seeking a Branch Coordinator to organize and monitor operations across multiple branches. You will weave communication between branches, head office, counsellors, admissions, and visa teams to ensure standardized processes and service quality.

The role requires 4–5 years of relevant experience in education consultancy or multi-branch operations, with a preference for candidates familiar with UK or Australia educational visas.