Monitoring Solution Specialist

HR Ways; Islamabad; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

An established industry player is seeking a Monitoring Solution Specialist to enhance their monitoring capabilities. In this role, you will design and implement monitoring solutions for applications and infrastructure, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to automate incident responses and provide actionable insights through data analytics. This position offers a dynamic work environment with opportunities for ongoing training and professional development. If you have a passion for technology and a drive to improve system performance, this is the perfect opportunity for you.

Benefits

Medical Insurance

Ongoing training and professional development

Collaborative work environment

Employee Provident Fund

EOBI

Qualifications

• Proven experience in deploying and managing monitoring solutions.
• Hands-on experience with cloud environments and containerized services.

Responsibilities

• Design and configure monitoring solutions for applications and infrastructure.
• Develop comprehensive monitoring strategies for IT systems.

Skills

Monitoring Solutions Deployment

Cloud Environments (AWS, Azure, GCP)

Containerized Services (Docker, Kubernetes)

Data Analytics

Incident Management

Education

Bachelor's degree in Computer Science

Master's degree in Computer Science

Tools

Dynatrace

AppDynamics

Datadog

Splunk

SolarWinds

Job description

About the job Monitoring Solution Specialist

We're actively hiring for Monitoring Solution Specialist (Dynatrace / AppDynamics / SolarWinds / Datadog / Splunk) Islamabad - Onsite

Client Company Introduction:

Our Client Company is one of the leading technology companies operating in Pakistan for the last 40 years and providing best off the shelf solutions for Technology Infrastructures, application and Systems Integrated Services. We have been working on digital and software solutions to help the companies to make their data secured in such a way that it boosts revenues, increases efficiencies and delivers world-class services. Along with other innovations, we are looking forward to cultivate everlasting relations with all the leading industries.

Key Responsibilities

1. Monitoring Solution Deployment and Configuration:
   - Design, implement, and configure monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds etc.) for applications, infrastructure, and networks monitoring.
   - Set up monitoring agents, data collection, and alerting systems for critical IT assets, both on-premises and in the cloud.
   - Integrate monitoring systems with existing IT operations tools (e.g., ITSM, ticketing, and incident management systems) to automate alerts and incident responses.
2. System and Application Monitoring:
   - Develop and configure comprehensive monitoring strategies for all layers of IT systems, including Application, hardware, operating systems, databases, and networks.
   - Ensure key metrics are captured, including system uptime, performance, transaction latency, resource utilization, error rates, and other business-critical indicators.
   - Monitor On-Premises, Cloud Environments (AWS, Azure, Google Cloud) and containerized applications (Docker, Kubernetes) to ensure optimal performance and resource utilization.
3. Alerting and Incident Management:
   - Design and implement alerting systems based on thresholds and key performance indicators (KPIs) to notify stakeholders of potential issues.
   - Investigate, troubleshoot, and resolve monitoring-related incidents, ensuring minimal system downtime and performance degradation.
   - Work with operations, development, and support teams to resolve system issues and improve the effectiveness of the monitoring solution.
4. Data Analytics and Reporting:
   - Collect and analyze monitoring data to identify trends, patterns, and potential risks to system availability and performance.
   - Develop custom dashboards and reports to visualize system performance, availability, and incident trends.
   - Provide actionable insights to improve system reliability and optimize resource allocation.
5. Continuous Improvement and Automation:
   - Continuously evaluate and improve monitoring coverage, ensuring new systems, applications, and technologies are properly monitored.
   - Automate monitoring tasks and workflows, including alert escalation, ticket creation, and issue resolution.
   - Keep abreast of industry best practices, new monitoring tools, and emerging technologies to enhance monitoring capabilities.
6. Collaboration and Cross-Functional Support:
   - Collaborate with infrastructure, DevOps, and security teams to ensure end to end visibility across the entire IT ecosystem.
   - Provide training and support to internal teams on how to interpret monitoring data and respond to alerts.
   - Act as a subject matter expert (SME) for monitoring systems, providing guidance on monitoring tool configuration, optimization, and troubleshooting.
7. Documentation and Knowledge Management:
   - Document monitoring system configurations, workflows, and processes for future reference and training.
   - Maintain a knowledge base of common issues, alerts, and resolutions to improve incident management efficiency.

Requirements:

• Proven experience in deploying, configuring, and managing monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds etc.).
• Hands-on experience with monitoring applications, systems, cloud environments (AWS, Azure, GCP), and containerized services (Docker, Kubernetes).
• Experience with automated monitoring and incident response workflows, including integration with ITSM or ticketing systems.
• Familiarity with Application, infrastructure monitoring, including networks, servers, and storage systems.

Qualifications:

• Bachelors or Masters degree in Computer Science or a related field.

Experience: 1-2 Years

Timing: Rotational Shifts Morning 9am to 5:30pm, Evening and Night

Working Days: Monday to Friday

• Market competitive salary
• Ongoing training and professional development opportunities.
• A collaborative and dynamic work environment.
• Medical Insurance
• Employee Provident Fund
• EOBI