Merchants Manager

The Food and Beverages Company; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

An established industry player in food and beverages is seeking a Merchants Manager to elevate their franchising efforts. This role involves managing the onboarding of merchants, responding to inquiries, and developing strategies to enhance the merchant experience. With a focus on market analysis, the ideal candidate will play a crucial role in aligning merchants with the company's long-term business strategy. Join a dynamic team in Lahore and contribute to the growth of a company committed to delivering quality food and beverages.

Qualifications

• Minimum 5 years of experience in a franchising environment.
• Experience in managing merchant relationships and strategies.

Responsibilities

• Manage responses to leads from marketing and referral channels.
• Liaise with COO and enhance merchant experience.

Skills

Franchising Management

Market Analysis

Strategic Development

Customer Service

Job description

The Food and Beverages Company, Pakistan

A large food company manufacturing clean drinking water, cooked and raw food, bakery and sweets is looking for the following personnel to be based in Lahore.

Merchants Manager

We are looking for an experienced Merchants / Franchising Manager to manage immediate response to leads to screen and onboard of merchants who can be aligned with the business strategy in the long term. Applicant must have minimum 5 years of experience working in franchising environment at a key position.

Responsibilities:

• Manage immediate response to leads received from marketing department and other referral channels.
• Respond to merchant queries on product related phone calls and emails.
• Liaising with and reporting to the COO.
• Develop strategies to enhance our merchant experience.
• Conduct market analysis to optimize seller/buyer experience.