Marketing Operations Leader | Scale & Lead 50+ Team

CS Outsource; Lahore; On-site; PKR 2,500,000 - 5,000,000; Full time

Job summary

CS Outsource, based in Lahore, is seeking a Marketing Operations Leader to guide a 50+ person team and scale client delivery for US-based property management clients. This is a leadership role focused on building processes, SOPs, and scalable systems.

You will oversee GHL setup, CRM and pipeline management, and multi-channel campaigns while maintaining exceptional client experience. Strong agency experience and leadership are essential.

Qualifications

• 4-5 years in digital marketing (Agency experience required).
• Experience handling US-based clients.
• Strong leadership, communication & problem-solving skills.

Responsibilities

• Lead and manage a cross-functional team
• Structure departments with clear KPIs and accountability
• Ensure projects are delivered on time and within scope
• Implement SOPs, workflows, and reporting systems
• Drive performance, ownership, and productivity
• Lead discovery and onboarding calls with US clients
• Define scope, timelines, and delivery plans
• Handle escalations and provide strategic solutions
• Improve client retention and satisfaction
• Oversee GHL setup & automations
• CRM and pipeline management
• Social media & paid campaigns
• Graphics, video & creative production
• Build automation templates and scalable systems
• Optimize internal communication and reporting
• Develop training frameworks for team growth
• 4-5 years in digital marketing (Agency experience required)
• Experience handling US-based clients
• Strong knowledge of CRM & automation (GHL preferred)
• Proven ability to manage multiple clients
• Strong leadership, communication & problem-solving skills

Skills

Leadership

Team management

Operations leadership

CRM & automation

GHL

Client management

KPI mindset

Communication

Problem solving

Tools

Go High Level (GHL)

Job description

CS Outsource, based in Lahore, is seeking a Marketing Operations Leader to guide a 50+ person team and scale client delivery for US-based property management clients. This is a leadership role focused on building processes, SOPs, and scalable systems.

You will oversee GHL setup, CRM and pipeline management, and multi-channel campaigns while maintaining exceptional client experience. Strong agency experience and leadership are essential.