Maqaam - Inclusive Employment Program for Persons with Disabilities (PWDs)

JazzWorld; Karachi Division; On-site; PKR 446,000 - 714,000; Part time

Job summary

Maqaam programme at JazzWorld invites an early-career professional to support day-to-day operations within the assigned team. Under guidance of a line manager you will help with administrative tasks, maintain records, and contribute to basic analysis, all while learning the Maqaam journey toward a permanent role.

You will collaborate with stakeholders, respond to routine queries, and uphold confidentiality, health and safety standards.

Qualifications

• Bachelor’s degree from a recognised institution.
• 1–2 years of relevant professional experience after graduation.
• Strong communication skills, through spoken, written, or alternative means (e.g., sign language, assistive technology).
• Working knowledge of standard productivity tools, including Microsoft Office applications.
• Willingness to learn, accept feedback, and adapt to changing priorities.

Responsibilities

• Own assigned operational and administrative tasks end-to-end, meeting agreed quality standards and timelines.
• Keep records, trackers, and reports accurate and audit-ready, giving the team a reliable single source of truth.
• Gather, structure, and run basic analysis on information to sharpen team decisions and recommendations.
• Handle and respond to routine queries and requests independently; know when and how to elevate complex or high‑risk matters to the line manager.
• Partner with stakeholders across the team and function to chase inputs, unblock actions, and keep deliverables on track.
• Spot patterns in recurring issues and put forward practical fixes, not just flag problems.
• Show up fully in onboarding, mentorship sessions, and quarterly reviews, using the Maqaam journey to build skills toward a permanent role.
• Compliance and support the DEI interventions and model an inclusive way of working that others can learn from.
• Operate within company policy, confidentiality, and health & safety standards as a baseline for everything above.

Skills

Strong communication

Team collaboration

MS Office

Record keeping

Basic data analysis

Education

Bachelor's degree

Job description

Programme:Maqaam - Inclusive Employment Program for Persons with Disabilities (PWDs)
Grade:Contract (1 year)
Divisions: Multiple
Location:Islamabad, Lahore, Karachi
Apply by:7th October, 2026

About Maqaam

Maqaam is JazzWorld’s pathway to permanent employment for persons with disabilities (PWDs) — a 12-month programme of onboarding, skill matching, mentorship, and performance reviews, leading to conversion opportunities for high performers.

Overview

An early-career role responsible for supporting day-to-day operational and functional activities within the assigned team. Working under the guidance of a line manager or designated team member, while progressing through the Maqaam development journey.

Key Responsibilities

Deliver with ownership

• Own assigned operational and administrative tasks end-to-end, meeting agreed quality standards and timelines.
• Keep records, trackers, and reports accurate and audit-ready, giving the team a reliable single source of truth.
• Gather, structure, and run basic analysis on information to sharpen team decisions and recommendations.

Solve and support

• Handle and respond to routine queries and requests independently; know when and how to elevate complex or high‑risk matters to the line manager.
• Partner with stakeholders across the team and function to chase inputs, unblock actions, and keep deliverables on track.
• Spot patterns in recurring issues and put forward practical fixes, not just flag problems.

Grow and represent Maqaam

• Show up fully in onboarding, mentorship sessions, and quarterly reviews, using the Maqaam journey to build skills toward a permanent role.
• Compliance and suppport the DEI interventions and model an inclusive way of working that others can learn from.
• Operate within company policy, confidentiality, and health & safety standards as a baseline for everything above.

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

• Bachelor’s degree from a recognised institution.
• 1–2 years of relevant professional experience after graduation.
• Basic understanding of workplace processes and the ability to follow defined procedures.
• Strong communication skills, through spoken, written, or alternative means (e.g., sign language, assistive technology etc.)
• Working knowledge of standard productivity tools, including Microsoft Office applications.
• Strong organisation, attention to detail, and a collaborative, adaptable mindset.
• Willingness to learn, accept feedback, and adapt to changing priorities.

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.