Manager - Online Tutoring Services

Unique-Links; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

An established industry player in online education is seeking a dynamic Online Tutoring Services Manager for their Lahore Center. This role involves overseeing the operations of the tutoring center, managing staff, and enhancing online tutoring services. The ideal candidate will possess strong managerial skills, excellent English communication abilities, and a proven track record in customer satisfaction. This position requires flexibility to accommodate students from English-speaking countries, ensuring high-quality tutoring services. Join a forward-thinking company dedicated to providing exceptional online education and make a significant impact in the lives of learners worldwide.

Qualifications

• 5-10 years of managerial experience in relevant fields.
• Excellent English communication skills for international customers.

Responsibilities

• Manage staff and online tutoring center operations.
• Organize online classes and coordinate between students and tutors.
• Implement marketing strategies to increase student enrollment.

Skills

English communication skills

Managerial experience

Customer satisfaction experience

Email marketing knowledge

Online sales techniques

Education

MBA or equivalent business degree

Tools

Online chat support tools

Job description

We are a leading provider of online Quran Tutoring services to students of any age. The majority of our students are from English-speaking countries (USA, UK, etc.). We are looking for a qualified and experienced Online Tutoring Services Manager for our Lahore Center. The selected candidate will be responsible for general managerial duties related to staff and the center, calling online tutoring prospects and customers, organizing online classes, coordinating tutoring between students and tutors, e-mail marketing, online chat support, using various online and offline marketing methods to increase website traffic and online tutoring students, and enhancing online tutoring services. The selected candidate will be required to work during the night shift, early morning, and flexible hours to match the requirements of USA, UK, etc. students.

Job Specification

1. MBA or equivalent business degree
2. Prior 5-10 years of relevant managerial experience
3. Excellent English oral and written communication skills
4. Experience dealing with international English-speaking customers. Telesales, CSR, or Call Center experience with English-speaking customers
5. Ability to grow the current business and expand into related areas
6. Knowledge of e-mail marketing, online sales, internet marketing techniques, online chat support, etc.
7. Calling prospects and customers related to online tutoring and setting up online lessons
8. Great customer satisfaction experience

If you meet the above requirements, you can send us your resume providing details about your relevant qualifications, experience, along with internet experience.