Overview
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, seating areas, washrooms, concession stands, suites, and all public spaces.
- Plan, organize and direct team members to ensure the highest degree of patient satisfaction.
- Provide daily supervision of the housekeeping and grounds keeping staff.
- Purchase, re-order and maintain housekeeping supplies and inventory.
- Conduct pre-event inspections of all patient and doctors rooms.
- Recruit, schedule and train all new housekeeping staff members.
- Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
- Uphold the highest standards of cleanliness, safety, and conduct.
- Knowledge of Hospital and safety standards within Hospital.
- Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
Job Specification
- Previous experience managing a team of housekeeping employees through motivation, coaching and development.
- The ability to anticipate patient needs, change goals and direction quickly and multitask.
- Working knowledge of rooms management systems.
- Advanced knowledge of Housekeeping process and procedures.
- Proven experience supervising housekeeping departments of 40+ employees.
- Ability to maintain a budget.
- Proven excellence in patient services.
- Proven comfort and experience to interact effectively with all levels of management, patients, associates, and clientele, both inside and outside of the hospital.
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
- Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
- Demonstrated sound organizational, coordinating and personal interface skills.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
Health, Wellness and Fitness - Islamabad, Pakistan