Manager, E-Commerce Division

Clary Business Machines; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A technology company is seeking a leader for its branch in Pakistan. The role involves overseeing e-based marketing programs, managing a skilled team, and driving online sales targets. The ideal candidate will be responsible for strategic direction and optimizing the customer experience through effective digital initiatives. Excellent leadership and management skills in the tech sector are essential.

Responsibilities

• Lead the overall strategic direction of the branch.
• Manage a team of web developers and designers.
• Accountable for achieving online sales targets.
• Lead the planning and management of an annual online advertising budget.
• Provide support to the E-Commerce Sales team.
• Supervise the website design and development team.
• Identify and evangelize customer scenarios.

Job description

Responsibilities

• Lead the overall strategic direction and development of Clary's branch in Pakistan to ensure company's e-based marketing program is best in class at meeting our US based corporate customer needs, driving the customer experience, and delivering increased traffic/sales.
• Manage a team of web developers, web designers, search engine optimizers and telemarketers.
• Accountable for achieving online sales targets and evolution of CRM strategies.
• Primary business accountability for developing, supporting and maintaining the technical infrastructure and architecture of all e-commerce websites.
• Lead the planning and management of a half-million dollar annual online advertising budget including: SEO, paid search, natural search, 3rd party ad/email placements and affiliate marketing initiatives.
• Provide support and partnership to our US based E-Commerce Sales team to maximize efficiency and profitability through online initiatives.
• Lead the daily management of Clary's continuously increasing web sites portfolio.
• Supervise the website design and development team to help guide new content and functionality enhancements, improving the customer experience through product innovations and site enhancements.
• Identify and evangelize customer scenarios, creating strategy around customer experience; prioritize website feature sets and identifies target markets to be addressed by features.
• Lead competitive analysis and understanding to ensure our websites are consistently better than the competition in terms of online experience and promotional / merchandising / pricing effectiveness.
• Compile/track performance and interpret the data in order to optimize future efforts.

Job Specification

Information Technology and Services - San Diego, United States