Manager Business Continuity

PMCL-JAZZ; Islamabad; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

JazzWorld in Islamabad is seeking a Manager, Business Continuity to support the Head of HSSE in maintaining and updating the Business Continuity Plans across SBUs. The role requires developing independent BC plans, capturing operational risks, and coordinating with Cyber Security and Data Protection teams to mitigate threats.

The incumbent will report to Head of HSE & Security and lead an extended team while ensuring readiness through drills and continuous improvement of BC documentation.

Qualifications

• MBAs with at least 3-5 years of relevant experience.
• Strong presentation and communication skills.
• Knowledge of Cyber Security and Data Protection.

Responsibilities

• Develop BC plans for each SBU.
• Maintain Risk Register and track issues.
• Conduct BIAs and determine RTOs/RPOs.
• Develop risk mitigation plans and controls.
• Develop and conduct drills and exercises.
• Coordinate with Technology to update recovery plans.
• Collaborate with Cyber Security and Data Protection teams.

Skills

Presentation skills

Communication skills

Report writing

Organization

Cyber Security

Data Protection

Education

MBA

Business degree

Job description

Grade: L2/ L3

Location: Islamabad

Last date to apply: 10th August 2026

What is the role of the Manager Business Continuity?

Details of the Role - The role is required to support the Head of HSSE in keeping the BCP updated with new requirements, updates, etc. and develop independent BC plans for all new SBUs. The incumbent will also assist the Head of HSSE in capturing and mitigating all operational risks that Jazz faces currently and in the future.

The role reports directly to the Head of HSE & Security and has 0 people reporting directly into it with an extended team of 12 team members

What does the Manager, Business Continuity do?

Key Responsibilities:

• Develop Business Continuity Plans for each SBU.


• Assist the Head of HSE & Security in BC work, projects, etc.


• Keep all documents updated.


• Identify all Operational Risks in each Division and capture in the Risk Register


• Conduct Business Impact Analyses


• Calculate RTOs, RPOs, etc.


• Develop Risk Mitigation plans


• Develop and conduct drills and exercises


• Work with Tehcnology to keep their Recovery Plans updated.


• Work with Cyber Security and Data Protection teams to capture related risks.


• Stay updated on emerging threats and calculate their impact on Jazz.

Key Deliverables

• BC Plans for each SBU, including conducting BIAs


• Updated Company Risk Register


• Assisting in all Audits, internal and external


• Working with clients and their relevant teams who have requirements related to BC


• Develop presentations and infographics

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

What are we looking for and what does it require to be a Manager, Business Continuity?

• Business Graduates, preferably MBAs with at least 3-5 years of relevant experience


• Presentation skills, communication skills, report writing, good organization skills, familiarity with Cyber Security and Data Protection. Familiarity with Cyber Security and Data Protection principles.


• A keen eye for identifying threats while in the initial stages.


• An interest in geopolitics and geo-economics.

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.