LogicMonitor Platform Engineer — Automation & Integrations

dinCloud Pakistan, An ATSG Company; Islamabad; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

dinCloud Pakistan, An ATSG Company is seeking a LogicMonitor Platform Administrator to manage day-to-day platform operations, onboarding, dashboards, and alerting. The role involves MACD processing, dataSource maintenance, and building ITSM integrations with ServiceNow.

You will automate tasks and collaborate with DevOps and client onboarding teams to ensure scalable monitoring coverage. The ideal candidate has 5+ years in enterprise monitoring, strong scripting (Groovy/Java/Python), and

Qualifications

• 5+ years of administering LogicMonitor or enterprise monitoring platforms.
• 2+ years of LogicMonitor specific experience.
• Proficiency in Groovy, Java, Python, and general automation scripting.
• Experience working with modern Linux and Windows systems environments.
• Strong understanding of SNMP, WMI, OID structures, and other monitoring protocols.
• Strong understanding of server infrastructures (Windows & Linux) and networking fundamentals.
• Experience building or customizing monitoring DataSources or equivalent monitoring templates.
• Familiarity with REST APIs, JSON, and integration workflows.
• Experience with cloud platforms: Azure, AWS.
• Ability to analyze complex monitoring data and troubleshoot collection issues.
• Strong documentation, communication, and team collaboration abilities.

Responsibilities

• Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting.
• Process MACDs across devices, groups, configurations, etc.
• Validate, troubleshoot, and resolve LogicMonitor platform issues; escalating to vendor support when necessary.
• Maintain data consistency, accuracy, and hygiene within the platform.
• Build reports for clients and internal Service Delivery staff.
• Research, update, and maintain thousands of device DataSources across the platform to ensure health and to maintain updated requirements across all hardware.
• Design, build, and maintain LogicMonitor to ITSM (ServiceNow) workflows, integrations, and automations.
• Develop, update, and enhance LogicMonitor DataSources, EventSources, PropertySources, config sources, and scripts.
• Write automation workflows and custom integrations using Groovy, Java, Python, and automation scripting tools. PowerShell scripting experience is a plus.
• Automate onboarding, configuration updates, and repetitive administrative tasks to improve operational efficiency.
• Build internal tools and scripts to streamline monitoring processes and ensure scalability.
• Perform end-to-end device onboarding for servers, network devices, applications, cloud resources, and APIs.
• Configure and validate monitoring using SNMP, WMI, OIDs, and other collection methods/monitoring mechanisms.
• Ensure monitoring accuracy, threshold tuning, and alert fidelity for all onboarded devices.
• Collaborate with server, network, cloud, and application teams to define monitoring requirements.
• Collaborate with clients and onboarding project teams for device and client onboarding.
• Implement, configure, and maintain API integrations with cloud and network platforms, including but not limited to Cisco Meraki, Microsoft Azure, Amazon Web Services (AWS).
• Develop custom collectors or scripts to support platforms not covered by native integrations.
• Work very closely with another LM administrator as well as ServiceNow and Salesforce teams to facilitate the entire monitoring and management workflow.
• Work closely with infrastructure, DevOps, network engineering, and application teams to ensure complete monitoring coverage.
• Excellent interpersonal skills to aid in working in tandem with internal staff in addition to client facing calls for onboarding, troubleshooting, and platform escalations.
• Document processes, standards, DataSource customizations, workflows, and integration patterns.
• Provide recommendations for monitoring improvements, standardization, and automation opportunities

Skills

Groovy

Java

Python

Linux

Windows

SNMP

WMI

REST APIs

DataSources

Automation scripting

Tools

PowerShell

Azure

AWS

Job description

dinCloud Pakistan, An ATSG Company is seeking a LogicMonitor Platform Administrator to manage day-to-day platform operations, onboarding, dashboards, and alerting. The role involves MACD processing, dataSource maintenance, and building ITSM integrations with ServiceNow.

You will automate tasks and collaborate with DevOps and client onboarding teams to ensure scalable monitoring coverage. The ideal candidate has 5+ years in enterprise monitoring, strong scripting (Groovy/Java/Python), and