Lead Quantitative Research & Client Insights

NielsenIQ; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is expanding its Customer Success team in Karachi to deliver data-driven insights and high-quality client service. You will oversee research projects from design to presentation, guide a growing team, and ensure client satisfaction across markets.

The role emphasizes stakeholder management, analytical rigor, and proactive engagement to identify growth opportunities for NIQ and its clients. Travel may be required to support projects.

Qualifications

• 3–5 years of hands-on experience in Marketing Research.
• Demonstrate ability to derive actionable recommendations from data.
• Excellent verbal and written communication with diverse stakeholders.
• Experience servicing customers and knowledge of research methods.

Responsibilities

• Supervise all stages of project management and monitor performance to ensure timely and successful completion.
• Lead and develop the team, fostering growth and collaboration.
• Manage internal stakeholders and provide guidance across departments.
• Offer expert advice to clients and staff for complex queries or complaints.
• Drive business growth by managing profitability and strategic plans.
• Design and plan research projects based on client briefs and data collection methods.
• Coordinate execution and provide progress updates to clients.
• Present study results clearly and drive client satisfaction.
• Build strong client relationships and drive engagement.
• Occasionally travel to meet project requirements and clients.
• Assist in invoicing by communicating contract changes to Finance.

Skills

Marketing Research

Data analysis

Stakeholder management

Client servicing

Education

Marketing

Economics

Tools

SPSS

Job description

NielsenIQ is expanding its Customer Success team in Karachi to deliver data-driven insights and high-quality client service. You will oversee research projects from design to presentation, guide a growing team, and ensure client satisfaction across markets.

The role emphasizes stakeholder management, analytical rigor, and proactive engagement to identify growth opportunities for NIQ and its clients. Travel may be required to support projects.