IT Support Officer

Ingredion Incorporated; Mehran; On-site; PKR 600,000 - 800,000; Full time

Job summary

Ingredion Incorporated is seeking an IT Support Specialist for the Mehran Plant in Pakistan, responsible for providing on-site technical support and maintaining field equipment. The ideal candidate should hold a Bachelor's degree in IT or Computer Science and have at least 2 years of relevant experience.

This role involves managing incidents and service requests, as well as inventory and asset management while ensuring security and compliance.

Qualifications

• 2 years of experience in field support or IT operations.
• Strong knowledge of desktop support and hardware troubleshooting.
• Ability to travel frequently between sites.

Responsibilities

• On‑Site Technical Support for users, addressing hardware and software issues.
• Field equipment deployment and maintenance.
• Incident and service request management.
• Inventory and asset management.
• Security and compliance support.

Skills

Desktop support

Basic networking

Hardware troubleshooting

Microsoft Windows OS

Office applications

Microsoft 365 basics

Education

Bachelor’s degree in IT, Computer Science, or related field

Job description

Location

Mehran Plant

Key Responsibilities

• On‑Site Technical Support for users, addressing hardware and software issues.
• Field equipment deployment and maintenance.
• Site readiness and project support.
• Incident and service request management.
• Inventory and asset management.
• Security and compliance support.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• 2 years of experience in field support or IT operations.
• Strong knowledge of desktop support, basic networking, and hardware troubleshooting.
• Understanding of Microsoft Windows OS, Office applications, and Microsoft 365 basics.
• Ability to travel frequently between sites.

Relocation

No relocation assistance is available.