IT Support Officer

Ingredion Incorporated; Faisalabad; On-site; PKR 446,400 - 669,600; Full time

Job summary

Ingredion Incorporated in Faisalabad is seeking an IT Support Officer to provide on-site technical support and manage hardware and software issues. The ideal candidate will have a Bachelor's degree in IT or Computer Science and at least 2 years of field support experience.

The role involves incident management, asset management, and ensuring compliance with IT policies. Strong knowledge of desktop support and basic networking is required, along with a willingness to travel between sites.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• 2 years of experience in field support or IT operations.
• Strong knowledge of desktop support and basic networking.

Responsibilities

• Provide on-site technical support for users.
• Manage hardware/software issues and service requests.
• Oversee inventory and asset management.

Skills

Desktop support

Basic networking

Hardware troubleshooting

Education

Bachelor's degree in IT or Computer Science

Job description

## IT Support OfficerApplylocations: Mehrantime type: Full timeposted on: Posted 5 Days Agojob requisition id: Req-38550On-site support for users, hardware/software issuesLocation: Mehran PlantKey Responsibilities* On‐Site Technical Support* Field Equipment Deployment & Maintenance* Site Readiness & Projects Support* Incident & Service Request Management* Inventory & Asset Management* Security & Compliance SupportRequired Skills & Qualifications:* Bachelor’s degree in IT, Computer Science, or related field.* 2 years of experience in field support or IT operations.* Strong knowledge of desktop support, basic networking, and hardware troubleshooting.* Understanding of Microsoft Windows OS, Office applications, and Microsoft 365 basics.* Ability to travel frequently between sites.Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.**Relocation Available:**No### About UsRafhan Maize Products Company Ltd., is located at Faisalabad, about 1100 kilometers north of Karachi, in Pakistan. The Company processes thousands of tons of corn every year to produce high quality food ingredients and industrial products. Rafhan Maize is the pioneer in producing diversified type of starches and sweeteners for multiple applications in more than 50 types of industries.