IT Sales & Support Trainee — Office-Based Growth Role

Pintern; Peshawar City Tehsil; On-site; PKR 502,000 - 670,000; Full time

Benefits offered by this job

Onboarding incentives

Postpaid mobile connection

Health plan/allowance

Paid annual leave

Growth-oriented environment

Job summary

Pintern in Pakistan is seeking a proactive Sales Development Specialist to drive growth in the IT sector. The role is office-based in Peshawar, requiring regular client visits, cold calling, and networking to build opportunities and manage the sales pipeline.

You will lead lead generation, onboarding, and upselling efforts, while maintaining CRM data hygiene and providing timely communications. Strong organization and targets-orientation are essential for success.

Qualifications

• Experience in inside sales, telesales, or customer support in IT/SaaS tech is preferred.
• Ability to work full-time from the office while handling multiple customer interactions.
• Strong verbal and written communication across phone, email and messaging platforms.
• Confidence in product demonstrations and explaining technical solutions to non-technical audiences.
• Highly organized with attention to CRM data hygiene and diligent follow-up on leads.
• Self-motivated with drive to achieve sales and onboarding targets.

Responsibilities

• Conduct regular visits to existing and potential clients to strengthen relationships and explore new business opportunities.
• Analyze market data to identify growth areas and develop strategies to expand the customer base.
• Execute business development initiatives including lead generation, cold calling, sales campaigns, and networking within the IT sector.
• Collaborate with the sales team to meet and exceed sales targets, providing necessary support throughout the sales process.
• Attend industry events, conferences, and trade shows to represent the company and build partnerships.
• Assist in managing the sales pipeline and maintaining accurate CRM records, tracking sales activities, deal progress, and success rates.
• Prepare sales presentations and proposals tailored to client needs.
• Support the sales team by drafting market plans, segmenting teams geographically, and targeting key markets efficiently.
• Evaluate existing customer base to identify upselling and cross-selling opportunities.
• Handle customer queries promptly via phone, email, and WhatsApp.
• Manage onboarding requests from new customers to ensure a smooth transition and positive experience.
• Maintain compliance with internal communication standards, including timely email responses.
• Provide regular reports to management on business development activities and outcomes.
• Perform additional duties as assigned by management.

Skills

Inside sales

Telesales

Customer support

Verbal & written communication

CRM data hygiene

Lead follow-up

Product demonstrations

Tools

CRM software

Job description

Pintern in Pakistan is seeking a proactive Sales Development Specialist to drive growth in the IT sector. The role is office-based in Peshawar, requiring regular client visits, cold calling, and networking to build opportunities and manage the sales pipeline.

You will lead lead generation, onboarding, and upselling efforts, while maintaining CRM data hygiene and providing timely communications. Strong organization and targets-orientation are essential for success.