IT Assistant

PAK-NGOs; Karachi Division; Presencial; PKR 350.000 - 550.000; Jornada completa

Descripción de la vacante

PAK-NGOs invites an IT Assistant to provide day-to-day IT support at Khatoon-e-Pakistan Girls School during school hours and assist with managing a web-based organizational application from Head Office after hours.

The role covers first-level support for teachers, staff and students, troubleshooting IT equipment, and maintaining records. You will work between the school and Head Office as needed.

Formación

• Diploma or equivalent qualification in IT/CS.
• Minimum 1 year IT support experience.
• Knowledge of Windows, hardware, printers, and basic networking.

Responsabilidades

• Provide first-level IT support to teachers, staff and students.
• Troubleshoot computers, printers, projectors, internet, Wi‑Fi and other IT equipment.
• Support computer labs and keep IT facilities operational.
• Install, configure and maintain IT equipment and software.
• Escalate complex issues to IT team.
• Maintain records of equipment and support requests.
• Manage web-based organizational application after school hours.
• Perform data entry, content updates and processing of application-related requests.
• Coordinate with staff on application requirements.
• Perform other IT-related tasks as assigned by IT Manager.

Conocimientos

Windows

Hardware

Printers

Networking

Troubleshooting

Web apps

Data entry

Independent work

Educación

IT/CS Diploma

Descripción del empleo

Job Description

• The IT Assistant will provide day-to-day IT support at Khatoon-e-Pakistan Girls School during school hours and assist with the operation and management of a web-based organizational application from Head Office after school hours.Provide first-level IT support to teachers, administrative staff, and students.
• Troubleshoot computers, laptops, printers, projectors, internet, Wi‑Fi, and other IT equipment.
• Support computer labs and ensure IT facilities remain operational.
• Respond to and resolve routine IT support requests.
• Install, configure, and maintain IT equipment and software.
• Escalate complex technical issues to the IT team when required.
• Maintain records of IT equipment and support requests.
• After school hours, work from Head Office to manage the assigned web-based application.
• Perform routine data entry, updates, content management, and processing of application-related requests.
• Coordinate with relevant staff regarding application-related requirements.
• Perform other IT-related tasks assigned by the IT Manager.

Qualification

Diploma, certification, or relevant technical qualification in IT/Computer Science, or equivalent practical knowledge

Experience

• Minimum 1 year of experience in IT support.
• Good knowledge of Windows, computer hardware, printers, and basic networking.
• Comfortable working with web-based applications and data.
• Good troubleshooting, communication, and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Willingness to work between KPS and Head Office as required.