Internal Affairs Manager – Monitoring & Integrity

Syasi TV; Lahore; On-site; PKR 900,000 - 1,800,000; Full time

Job summary

Punjab Enforcement and Regulatory Authority Lahore is seeking a Manager (Internal Affairs) to oversee Monitoring & Internal Affairs. The role requires a Masters or Bachelors from an HEC-recognized institution and at least eight years’ experience in Armed Forces, Police or equivalent law enforcement.

You will supervise field staff, review complaints, develop SOPs, and coordinate with HR, legal and disciplinary branches to ensure integrity and compliance across operations.

Qualifications

• Masters or Bachelor’s degree from an HEC recognized Institution.
• 8 years’ experience in Armed Forces, Police or any other Law Enforcement Agency.
• Experience preferred in premier intelligence organizations within the country.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong leadership, team building and problem-solving abilities.
• Excellent communication, coordination, and interpersonal skills.
• Analytical mindset with problem-solving abilities.
• Experience with project cycle management and M&E tools.
• Understanding of logical frameworks, KPIs, and performance monitoring processes.

Responsibilities

• Assist the Head Internal Affairs & Intelligence in planning, supervision, and execution of internal affairs functions.
• Monitor field staff conduct, public dealing, enforcement practices, and compliance with rules and SOPs.
• Supervise collection, verification, and analysis of field intelligence regarding corruption, misuse of authority, bribery, misconduct, and behaviour-related issues.
• Review complaints against field officials and recommend appropriate preliminary action.
• Identify loopholes in field operations, enforcement procedures, reporting mechanisms, and public interaction.
• Conduct or supervise fact-finding inquiries and preliminary investigations.
• Prepare analytical reports for early evaluation of Efficiency & Disciplinary Proceedings.
• Recommend administrative, disciplinary, or preventive measures based on evidence and field inputs.
• Maintain liaison with field formations, DERBs, enforcement stations, HR, legal, and disciplinary branches.
• Supervise Deputy Managers and Assistant Managers assigned to field monitoring and internal affairs duties.
• Ensure timely submission of investigation reports, field assessment notes, and integrity risk reports.
• Maintain secrecy and integrity of sensitive complaints, confidential sources, and inquiry records.
• Monitor repeat complaints, high-risk areas, vulnerable enforcement points, and officials with adverse conduct patterns.
• Support development of SOPs, reporting formats, inspection tools, and internal vigilance protocols.

Skills

MS Office proficiency

Leadership

Communication skills

Analytical mindset

Project cycle management

M&E tools

Education

Master's or Bachelor's degree

Tools

Microsoft Office

Job description

Punjab Enforcement and Regulatory Authority Lahore is seeking a Manager (Internal Affairs) to oversee Monitoring & Internal Affairs. The role requires a Masters or Bachelors from an HEC-recognized institution and at least eight years’ experience in Armed Forces, Police or equivalent law enforcement.

You will supervise field staff, review complaints, develop SOPs, and coordinate with HR, legal and disciplinary branches to ensure integrity and compliance across operations.