Infrastructure Ops Lead: IT & Network Systems

Codup; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Codup is seeking a proactive IT Operations and System Administration professional to manage and enhance our IT infrastructure, ensuring reliability and business continuity across the organization.

The role covers hands-on network troubleshooting, firewall administration, on-prem servers and SaaS administration, with emphasis on visibility and uptime. You will collaborate with stakeholders to drive improvements and scalability.

Qualifications

• Bachelor's degree in IT, CS or related field.
• Strong hands-on experience in IT operations, systems administration and networking.
• Exposure to AWS Cloud and DevOps tools is a plus.

Responsibilities

• Manage day-to-day IT operations across networking, systems administration, end-user support and infrastructure availability.
• Troubleshoot network performance and connectivity issues across office and operational environments.
• Maintain internet failover readiness and coordinate continuity measures to minimize downtime.
• Administer firewall policies, VPN connectivity and network access controls.
• Manage switches, VLANs, wireless networks and access points for stable connectivity and segmentation.
• Monitor infrastructure health, uptime, latency, and alerts through centralized monitoring tools.
• Provide Windows-based user support, including installation, troubleshooting and device setup.
• Manage IT assets, including allocation, tracking and lifecycle visibility.
• Administer SaaS platforms and internal productivity tools, including account provisioning.

Skills

Network troubleshooting

pfSense

MikroTik

VPNs

Firewall management

Zabbix

Switching & VLANs

Wi-Fi

Windows endpoint setup

Jira

Slack

Google Workspace

SaaS administration

Monitoring & alerts

Education

Bachelor's degree in IT / Computer Science

Tools

Jira

Slack

Bitbucket

Google Workspace

Zabbix

UniFi

Job description

Codup is seeking a proactive IT Operations and System Administration professional to manage and enhance our IT infrastructure, ensuring reliability and business continuity across the organization.

The role covers hands-on network troubleshooting, firewall administration, on-prem servers and SaaS administration, with emphasis on visibility and uptime. You will collaborate with stakeholders to drive improvements and scalability.