Inbound Telecom Sales Specialist – Night Shift

Funavry Technologies; Islamabad; On-site; PKR 446,000 - 893,000; Full time

Job summary

Funavry Technologies in Islamabad is seeking a Sales Agent – Inbound Telecom to handle inbound customer calls, identify requirements, and upsell telecom products and services. The role emphasizes consultative selling, hitting targets, and maintaining CRM records in an office-based setting.

Effective communication and customer focus are essential, with night-shift hours and a compliance-driven environment to ensure high customer satisfaction and revenue generation.

Qualifications

• Intermediate or Bachelor’s Degree preferred.
• Experience in Telecom/BPO Sales preferred.
• Fresh candidates with excellent communication skills may be considered.

Responsibilities

• Handle inbound customer calls professionally while meeting service standards.
• Identify customer requirements through effective questioning and listening.
• Recommend suitable telecom products, plans, and value-added services.
• Maintain accurate documentation of interactions in the CRM system.
• Achieve daily, weekly, and monthly sales targets; upsell and cross-sell where appropriate.

Skills

Communication Skills

Customer Service

Time Management

Problem Solving

Teamwork

Integrity

Professionalism

Accountability

Product Knowledge

Education

Bachelor’s Degree

Intermediate

Tools

CRM Systems

Job description

Funavry Technologies in Islamabad is seeking a Sales Agent – Inbound Telecom to handle inbound customer calls, identify requirements, and upsell telecom products and services. The role emphasizes consultative selling, hitting targets, and maintaining CRM records in an office-based setting.

Effective communication and customer focus are essential, with night-shift hours and a compliance-driven environment to ensure high customer satisfaction and revenue generation.