Inbound Sales Representative

H&H BPO Services Pvt. Ltd.; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading BPO service provider in Karachi is seeking an Inbound Sales Representative to handle customer inquiries for telecommunications products. This role involves effective communication, upselling, and maintaining customer satisfaction. The ideal candidate should be adaptable to fast-paced environments and possess strong listening skills. Attractive compensation with uncapped commissions and career growth opportunities are part of the offer.

Benefits

Comprehensive training

Opportunities for career growth

Collaborative work culture

Qualifications

• Strong communication and active listening skills.
• Ability to navigate customer inquiries and resolve issues.
• Comfortable working in a fast-paced environment.

Responsibilities

• Handle incoming calls from customers inquiring about telecommunications products/services.
• Listen to customer needs and provide suitable solutions.
• Effectively upsell and cross-sell products.

Skills

Communication skills

Active listening

Problem-solving skills

Sales techniques

Job description

Job Title: Inbound Sales Representative
Location: Karachi, Pakistan

Are you passionate about delivering exceptional customer experiences? Join our team as an Inbound Sales Representative for our telecommunications campaign! We're looking for individuals with excellent communication skills and a customer-centric approach.

Responsibilities

• Handle incoming calls from customers inquiring about telecommunications products/services.
• Listen to customer needs, provide information, and offer suitable solutions.
• Effectively upsell and cross-sell products to maximize sales opportunities.
• Maintain a high level of customer satisfaction through professional and friendly interactions.

• Compensation:
• Competitive basic salary.
• Uncapped Commissions

• Perks and Benefits:
• Comprehensive training and ongoing support.
• Opportunities for career growth and advancement.
• Collaborative and positive work culture.

Job Specification

• Requirements:
• Strong communication and active listening skills.
• Ability to navigate customer inquiries and resolve issues.
• Comfortable working in a fast-paced environment.