IM/IT Officer

Pakistan Centre for Philanthropy; Islamabad; On-site; PKR 90,000 - 150,000; Full time

Job summary

Inspire Pakistan is seeking an IM/IT Officer for the DAFI project based at the DAFI Project Office. You will lead information management, data management, reporting, digital systems, and day‑to‑day IT support to ensure accurate, timely, secure program information.

Reporting to the Project Manager, you will design tools, dashboards, and databases, coordinate with partners, train staff, and support audits and donor reporting while protecting confidentiality and data security.

Qualifications

• Master’s degree in IT, CS, Information Management, MIS or related field.
• 3–5 years of relevant NGO or donor-funded experience in information management or IT.
• Proven experience with Power BI, KoboToolbox, BIMS/MIS, Excel, dashboards and digital reporting.
• Experience handling sensitive data and applying data protection and information security.
• Strong analytical, coordination and organisational skills; ability to travel.
• Ability to work independently and meet deadlines.

Responsibilities

• Manage and maintain the DAFI project MIS/database including scholar records.
• Design, manage, and maintain data collection and reporting tools (KoboToolbox/KoBo, BIMS, Excel, Power BI).
• Ensure data quality through cleansing, validation, verification, deduplication, and reconciliation.
• Develop Power BI dashboards, Excel trackers, databases and information products for management and donor reporting.
• Provide day-to-day IT support and troubleshoot computers, printers, internet connectivity, software and MS Office.
• Coordinate with INSPK Head Office IT/MEAL teams, universities, partners, and service providers on IT requirements.
• Train staff in BIMS, KoboToolbox, Power BI, MS Excel, MS Office and other systems.
• Support planning, monitoring and program improvement with data/evidence.

Skills

Power BI

KoboToolbox

BIMS/MIS

Excel

Data analysis

Digital reporting

Information management

Data protection

Troubleshooting

Education

Master's degree in IT

Information Management

MIS

Tools

Power BI

KoBoToolbox

BIMS/MIS

MS Excel

Microsoft 365

MS Office

Job description

Category Information and Communications Technology

Type Full Time Position 1

Experience 3 years

About the Organization

Inspire Pakistan is a non-governmental, non-profit organization implementing community-based and rights-focused programs in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions including but not limited to Protection, Education, GBV and MHPSS.

Job Title

IM/IT Officer

Unit

Program

Duty Station

DAFI Project Office - INSPK

Purpose

Under the supervision of the Project Manager – DAFI, the IM/IT Officer will lead the project’s information management, data management, reporting, digital systems, and day-to-day IT support. The position will ensure accurate, timely, secure, and accessible program information to support DAFI implementation, monitoring, decision-making, donor reporting, and accountability.

Key Responsibilities

• Manage and maintain the DAFI project MIS/database, including scholar profiles, enrolment, academic progress, stipends, tuition, graduation, and other program records.
• Design, manage, and maintain data collection and reporting tools using platforms such as Kobo Toolbox/KoBo, BIMS, Excel, Power BI, and other approved digital systems.
• Ensure data quality through regular data cleaning, validation, verification, deduplication, and reconciliation.
• Develop/ maintain Power BI dashboards, Excel trackers, databases, charts, and information products for program management and donor reporting.
• Support routine and periodic data analysis, indicator tracking, monitoring, assessments, surveys, and reporting.
• Ensure timely provision of accurate datasets and analysis for DAFI donor reports, management reports, audits, assessments, and monitoring visits.
• Maintain secure and organized electronic and physical information systems, ensuring confidentiality, data protection, access control, and regular backups of sensitive scholar information.
• Provide day-to-day IT support and troubleshooting for computers, printers, internet/connectivity, software, email, Microsoft Office, online meetings, and other project technology.
• Maintain an updated inventory of project IT equipment, software, digital assets, and user access.
• Coordinate with INSPK Head Office IT/MEAL teams, universities, partners, and service providers on information and technology requirements.
• Support digital registration, orientations, surveys, workshops, field data collection, and other DAFI activities.
• Train and support project staff in the use of BIMS, KoboToolbox, Power BI, MS Excel, MS Office, and other relevant systems.
• Support the Project Manager in using data and evidence for planning, performance monitoring, decision-making, and program improvement.

Secondary Responsibilities:

• Support the development of project proposals, concept notes, and work plans.
• Assist in data collection, analysis, and preparation of success stories and visibility materials.
• Contribute to monitoring and evaluation activities, including surveys and assessments.
• Provide support during audits and internal/external reviews.
• Represent the project in meetings, forums, and coordination platforms when required.
• Support capacity-building activities and career guidance sessions for scholars.

Key Tools / Technical Skills

• Power BI – dashboards, data visualization and reporting
• BIMS – beneficiary/information management and data management
• KoboToolbox (KoBo) – digital data collection and surveys
• MS Excel – advanced data management, analysis, PivotTables, formulas and reporting
• MS Office / Microsoft 365 – Word, PowerPoint, Outlook, Teams
• Database/MIS systems – data entry, validation, reporting and record management
• Basic IT troubleshooting, hardware/software support, networking and digital security

Other Duties

• Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Office units, in line with organizational policies and operational requirements.

Qualifications & Experience

• Master’s degree in IT, Computer Science, Information Management, MIS, Data Management, Statistics, or a related field;
• 3–5 years of relevant experience in Information Management, MIS, IT, MEAL, data management, or a similar role, preferably with an NGO/humanitarian, refugee, education, or donor-funded programme.
• Demonstrated experience with Power BI, KoboToolbox, BIMS/MIS, Excel, data analysis, dashboards, and digital reporting systems.
• Experience managing sensitive/confidential data and applying data protection and information security principles.
• Strong analytical, troubleshooting, communication, coordination, and organisational skills.
• Ability to work independently, meet deadlines, and travel to project locations when required.
• The position is governed by INSPK policies, procedures, code of conduct, safeguarding standards, data protection requirements, donor regulations, and ethical standards. The post holder is responsible for maintaining confidentiality and ensuring the secure and responsible management of project and beneficiary information.

Other Duties

• Perform any other duties related to the position as reasonably assigned by the Project Manager or relevant Head Office units, in line with organisational policies and operational requirements.