HR Operations Specialist — AI-Driven Process Optimizer

Gomotive; Islamabad, Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Motive is seeking a People Operations Specialist to join our People & Places team. In this senior role, you'll elevate the employee experience by driving operational excellence, optimizing HR workflows, and partnering with cross-functional teams to provide a seamless employee journey.

You will bring 2–3 years in HR Operations or HR Generalist roles, with a focus on process improvement, Workday HRIS, and using automation/AI to enhance HR processes.

Qualifications

• 2-3 years of progressive experience in an HR Operations, People Operations, or HR Generalist role.
• Proven experience in process improvement, system implementation, or workflow automation.
• Expertise in an HRIS such as Workday, including system configuration, data audits, reporting, and troubleshooting.
• A proactive, problem-solving mindset with a passion for leveraging technology, including automation and AI, to improve HR processes.
• A Bachelor’s degree in a relevant field is strongly preferred.

Responsibilities

• Proactively identify and propose strategic improvements to HR processes and workflows, with a focus on enhancing automation and efficiency.
• Act as a subject matter expert (SME), resolving complex HR inquiries and escalations in partnership with cross-functional teams.
• Provide support to the HR team on various operational tasks, including new hire onboarding, offboarding, and benefits administration.
• Maintain compliance requirements with federal, state, and local employment laws and regulations and assist in both internal and external audits by providing necessary documentation.
• Develop and maintain our HR Knowledge Base with detailed documentation, optimized for self-service.
• Run regular compliance and audit reports to ensure data accuracy, escalating errors or trends to cross-functional teams to proactively address issues.

Skills

HR Operations

Process improvement

Workday HRIS

Automation/AI in HR

Communication skills

Education

Bachelor's degree in HR or related field

Tools

Workday

Job description

Motive is seeking a People Operations Specialist to join our People & Places team. In this senior role, you'll elevate the employee experience by driving operational excellence, optimizing HR workflows, and partnering with cross-functional teams to provide a seamless employee journey.

You will bring 2–3 years in HR Operations or HR Generalist roles, with a focus on process improvement, Workday HRIS, and using automation/AI to enhance HR processes.