HR Manager

Shafaq n Kami Salon; Lahore; On-site; PKR 30,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Salon HR Manager to lead their team. This role emphasizes exceptional Client service and operational excellence, ensuring that every Client feels valued from the moment they enter until their departure. The ideal candidate will have a strong background in leadership and salon management, with a focus on meeting sales goals while nurturing Client relationships. If you have a passion for the beauty industry and a track record of effective staff management, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Minimum 1-2 years of hospitality experience preferred.
• 2-3 years of Salon experience preferred.

Responsibilities

• Oversee Salon operations and manage staff effectively.
• Ensure excellent Client service and satisfaction.

Skills

Leadership

Client Service

Financial Management

Sales Management

POS Software

Excel

Word

Outlook

Tools

POS Software

Excel

Word

Outlook

Job description

The Salon HR Manager oversees the Salon and respective employees. There is a large focus on retailing, services and sales goals in these areas and the Salon Manager is responsible for meeting those goals respectively. Nurture the experience of all Shafaq n Kami Clients, from the initial greeting to the warm farewell in the Salon. She will manage sales, staff, schedules, and product; ensure operational and merchandising functions of the Salon are in place and utilized in order to attain maximum profitability, productivity, and superb Client service. The Salon Manager will assist in employee oversight for Attendants, Concierge, and Massage Therapists when necessary.

Results Expected:

To provide effective and efficient leadership of staff, management of products, inventory, Client service and employee relations. Client service and Client satisfaction is a priority to the team, more so than the sale. Providing excellent Client service ensures that we retain Clients for the future and inevitably promotes the business and the Salon. “The sale” becomes a natural second and Clients will feel connected to and partial to give us their business.

Job Specification

Experience:

• Candidate must have leadership experience, minimum of Supervisory role

• 1-2 years hospitality experience preferred

• 2-3 years Salon experience preferred

• Experience with POS software, a plus

Job-Related Skills:

• Financial Management: inventory, sales reports, forecasting and planning

• Proficient in excel, word, and outlook, and retail point of sales system