Hotel Administrator & Marketing Manager

MGC Marketing; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Manager to oversee operational activities and ensure exceptional customer service. This role involves managing hotel staff, maintaining financial records, and driving marketing campaigns to achieve sales targets. The ideal candidate should have 1-2 years of experience in hotel management and a passion for delivering quality service. Join a dynamic team that values innovation and community engagement, where your contributions will directly impact the success of the hotel and its brand presence in the market.

Qualifications

• 1-2 years of experience in Hotel Management is required.
• Strong skills in marketing and customer relationship management.

Responsibilities

• Manage hotel operations and ensure high-quality service to customers.
• Drive marketing activities to achieve sales targets and boost revenues.
• Hire, train, and manage hotel staff effectively.

Skills

Hotel Management

Customer Relationship Management

Marketing Campaigns

Public Relations

Education

Bachelor's Degree in Hospitality Management

Job description

• Responsible for the effective administration of operational activities at the hotel and ensuring high level quality being served to the customers.
• Responsible for maintaining sales and financial records.
• He/She would have to hire, train, guide and manage the hotel staff.
• Manage customer relationship by attending and answering the queries of customers.
• Ensure that the customers are getting every service timely and efficiently they paid for.
• Keep in check the hotel supplies and maintain ample inventory level.
• Ensure that the daily operations at hotel are meeting the set standards.
• Promote the brand message to the customers through traditional and specifically through social media platforms in unique ways.
• Drive and coordinate all marketing activities to achieve the desired sales target.
• Achieve increasing revenues through well-structured marketing campaigns and controlling expenses.
• Developing strong relationship with the other organizations and stakeholders.
• Develop public relations and strong relations with community by participating in local events.
• Establish sales goals and objectives to achieve the goals and coordinate to other departments.
• Initiate marketing campaigns and boost them to reach to maximum audience.

Job Specification

• 1 or 2 year experience in Hotel Management.

Marketing and Advertising - Islamabad, Pakistan