Health Educators

HRSI; Lahore, Islamabad, Karachi Division; Hybrid; PKR 350,000 - 1,400,000; Full time

Job summary

A health services organization is seeking a Health Educator in Lahore to engage patients and promote healthcare awareness. The role involves patient interaction, digital engagement, and data collection to enhance health education. Candidates should have relevant healthcare qualifications and strong communication skills. This is a 1-year contractual position encouraging female applicants.

Qualifications

• Fresh graduates or minimum 1+ year of experience in patient interaction or public health outreach.

Responsibilities

• Engage patients and deliver health education messages.
• Encourage patients to use digital awareness screens.
• Collect and analyze pre- and post-engagement surveys.
• Distribute educational materials to reinforce health messages.
• Motivate patients to discuss health concerns with providers.
• Respond to patient questions within the defined scope.
• Follow compliance procedures and maintain patient confidentiality.

Skills

Proficient in English and Urdu

Strong interpersonal and communication skills

High ethical standards

Presentable and confident

Tech-savvy

Education

Pharm-D / MBBS / BDS / DPT / Nutrition / Nursing or equivalent

Job description

The Health Educator will play a key role in engaging patients and promoting healthcare awareness at hospitals and clinics. This role is designed to empower communities through effective health education, patient interaction, and digital engagement.

Responsibilities

• Patient Engagement: Proactively approach eligible patients and deliver a clear, standardized, and non-promotional awareness message about the target disease.
• Digital Facilitation: Encourage and assist patients in interacting with digital awareness screens, ensuring smooth and meaningful engagement.
• Data Collection: Accurately complete pre- and post-engagement surveys for each patient interaction, capturing key insights and feedback.
• Awareness Material Distribution: Provide patients with approved educational materials to reinforce health messages and enhance disease awareness.
• Healthcare Advocacy: Reinforce the call-to-action (CTA) by motivating patients to discuss potential risks or concerns with their healthcare provider (HCP).
• Query Management: Respond to patient questions within the defined scope of work. Promptly escalate out-of-scope queries, as well as any adverse events (AE) or health safety issues (HSI), in line with organizational policies and compliance procedures.
• Compliance & Ethics: Strictly follow scripts, standard operating procedures (SOPs), and ethical standards while maintaining patient confidentiality and professionalism at all times.

Qualifications & Experience

• Pharm-D / MBBS / BDS / DPT / Nutrition / Nursing or equivalent
• Fresh graduates or minimum 1+ year of experience in patient interaction, public health outreach, NGO health programs and/or Pharma field activities

Skills Required

• Proficient in English and Urdu
• Strong interpersonal and communication skills
• High ethical standards
• Presentable and confident
• Tech-savvy

Location: Karachi, Lahore and Islamabad

Note: This is a 1 year contractual position

(Female candidates are encouraged to apply.)