Head Transport Network Operations

PMCL-JAZZ; Islamabad; On-site; PKR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Top Employer certification

Job summary

JazzWorld in Islamabad seeks a Head of Transport Network Operations to own availability and performance across Optical, IP, Microwave and VSAT networks. You will lead large-scale operations and drive network transformation with a bias for automation and operational excellence.

This leadership role demands deep technical expertise, strategic thinking and strong people management to ensure flawless day-to-day operation while shaping the architecture for tomorrow.

Qualifications

• 15+ years of telecom/networking experience and 8+ years in leadership.
• Strong expertise across IP/MPLS, DWDM/Optical, Microwave, Ethernet, and data center networks.
• Knowledge of Cloud Networking, IPv6, automation, and modern network architectures.

Responsibilities

• Lead end-to-end Transport and Data Center Network Operations across Optical, IP, Microwave and VSAT.
• Drive optimization, automation and technology initiatives to improve performance and capacity.
• Oversee vendor decisions, CAPEX/OPEX planning and cost optimization.
• Ensure service availability, resilience, and SLA performance with strong incident leadership.

Skills

Leadership

Telecom experience

Network operations

IP/MPLS DWDM Optical Microwave

Cloud networking & automation

Education

Bachelor’s or Master’s in Engineering/CS

Job description

Grade: L4

Location: Islamabad

Company: JazzWorld

Build the network that keeps Pakistan connected

At JazzWorld, connectivity is more than infrastructure - it is the foundation that enables millions of people and businesses to connect, transact and access digital services every day.

As Head Transport Network Operations, you will own the availability, resilience, performance and evolution of JazzWorld’s transport and data center active networks. You will lead large-scale operations across Optical, IP, Microwave and VSAT, while driving network transformation, automation, optimization and operational excellence.

This is a leadership role for someone who can combine deep technical expertise with strategic thinking, commercial acumen and strong people leadership—someone who can keep today’s network running flawlessly while building the capabilities and architecture needed for tomorrow.

What you’ll own

• Lead end-to-end Transport and Data Center Network Operations, ensuring world-class availability, resilience, service continuity and SLA performance across Optical, IP, Microwave and VSAT networks.
• Shape and transform the network for what’s next by identifying and delivering optimization, automation and technology initiatives that improve performance, capacity, scalability and operational efficiency.
• Own end-to-end service integration and operationalization across Telco, Enterprise, IGW, Optical and Data Center networks, ensuring seamless and reliable service delivery.
• Keep the network ahead of disruption through strong service assurance, major incident leadership, RCA and continuous improvement reducing MTTR, eliminating recurring faults and minimizing business impact.
• Lead technology, vendor and investment decisions, from technical RFPs, requirements and solution evaluation through vendor selection, OEM performance, CAPEX/OPEX planning and cost optimization.
• Drive operational excellence and governance, strengthening resilience, redundancy and disaster recovery readiness, while ensuring disciplined SOP/MOP adherence and safe, timely network changes with minimal service impact.
• Turn network data into actionable insights, providing visibility on availability, incidents, capacity, utilization, risks and key improvement priorities.
• Build a high-performing, future-ready operations team through technical capability building, performance management, succession planning and a culture of ownership and continuous improvement.

What success looks like

• Availability, resilience and service performance consistently exceed targets.
• Incidents are resolved faster, recurring faults are reduced and capacity stays ahead of demand.
• Automation and data-driven operations improve efficiency, visibility and decision-making.
• New services transition seamlessly into operations and vendors deliver against clear outcomes.
• Investment is optimized without compromising reliability or customer experience.
• The team has the capability, leadership depth and succession pipeline to support future growth.

You may be a strong fit if you:

• Bring 15+ years of telecom/networking experience, including 8+ years in leadership.
• Hold a Bachelor’s or Master’s degree in Engineering, Computer Science or a related discipline.
• Have deep expertise across IP/MPLS, DWDM/Optical, Microwave, Ethernet and transmission, with strong knowledge of Internet, CDN, IGW, Enterprise, FTTH and Data Center networks.
• Understand Cloud Networking, IPv6, automation and modern network architectures, with a track record of network transformation and modernization.
• Combine technical depth with strategic thinking, commercial acumen and strong execution.
• Lead confidently across teams, vendors and senior stakeholders, with strong negotiation and communication skills.
• Thrive in a high-pressure environment and bring a mindset of curiosity, ownership and continuous improvement.

Why JazzWorld

JazzWorld is building Pakistan’s next-generation digital services platform.

Here, you will build products and solutions that solve real problems at national scale. The reach of Jazz Telco, combined with shared capabilities across connectivity, transactions and identity, gives builders the power to take an idea from zero to tens of millions.

You will not simply run what already exists. You will create what comes next—turning ambitious ideas into products, products into businesses and businesses into category leaders.

Build. Scale. Learn. Repeat.

As a certified Top Employer, JazzWorld is committed to global workplace standards and an inclusive environment where diverse talent can thrive and perform at their best.