Head of Department – Strategic Leader & Operations

hrsi; Karachi Division; On-site; PKR 2,000,000 - 4,000,000; Full time

Job summary

HRSI is seeking a Head Of Department to lead strategic planning, oversee daily operations, and manage teams to deliver high-quality outputs. The role entails defining KPIs, implementing SOPs, and driving efficiency while coordinating with senior management and stakeholders in a fast-paced environment.

The ideal candidate will have strong leadership, financial acumen, and a proven track record in program oversight and cross-functional collaboration to achieve organizational objectives.

Responsibilities

• A. Strategic Planning & Leadership: Develop and implement the department's strategic plan.
• Define goals, KPIs, and performance targets in alignment with the organization's objectives.
• Lead initiatives that drive innovation, efficiency, and continuous improvement.
• B. Operational Management: Oversee daily operations to ensure smooth, efficient workflows.
• Establish, update, and enforce Standard Operating Procedures (SOPs).
• Allocate resources effectively to support departmental activities.
• Ensure timely and quality delivery of departmental outputs and services.
• C. People & Performance Management: Lead and supervise department staff, fostering a positive and productive work culture.
• Conduct performance evaluations and provide coaching, training, and development opportunities.
• Identify staffing needs and participate in recruitment and onboarding.
• Handle performance issues and maintain high standards of professionalism.
• D. Financial & Resource Management: Develop and manage the department's budget.
• Approve expenditures and optimize resource utilization.
• Monitor financial performance and implement cost-saving initiatives.
• E. Policy, Compliance & Risk Management: Ensure departmental adherence to all internal policies and external regulatory requirements.
• Maintain accurate records, documentation, and audit readiness.
• Identify and mitigate operational risks.
• F. Communication & Coordination: Serve as the primary link between the department and senior management.
• Collaborate with other departments on cross-functional initiatives.
• Prepare and present reports, proposals, and departmental performance updates.
• Facilitate regular team meetings and ensure clear communication.
• G. Project & Program Oversight: Lead and manage departmental projects from conception to completion.
• Monitor progress, timelines, budgets, and expected outcomes.
• Ensure that project deliverables meet organizational standards.
• H. Stakeholder Engagement: Liaise with clients, vendors, partners, and regulatory bodies as needed.
• Address and resolve stakeholder concerns promptly and professionally.
• Represent the department in meetings, reviews, and external engagements.

Job description

HRSI is seeking a Head Of Department to lead strategic planning, oversee daily operations, and manage teams to deliver high-quality outputs. The role entails defining KPIs, implementing SOPs, and driving efficiency while coordinating with senior management and stakeholders in a fast-paced environment.

The ideal candidate will have strong leadership, financial acumen, and a proven track record in program oversight and cross-functional collaboration to achieve organizational objectives.