Manager – Community Engagement & Development

The Citizen Foundation; Karachi Division; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

The Citizens Foundation is seeking a senior leader to head its Community Engagement & Development portfolio in Pakistan. The role guides programme strategy, budgeting, and cross‑functional delivery to create sustainable community benefits beyond the classroom.

You will work closely with internal teams, regional offices, donors, government stakeholders and community representatives to design and implement scalable, high‑impact initiatives aligned with TCF's mission.

Responsibilities

• Lead the design, review, and continuous improvement of Community Engagement & Development (CED) programmes to ensure they are impactful, scalable, and sustainable.
• Identify opportunities to strengthen programme effectiveness, community participation, and operational efficiency.
• Develop implementation frameworks, operational processes, and management tools to support consistent programme delivery.
• Drive innovation by piloting and scaling new community engagement initiatives aligned with TCF's strategic objectives.
• Develop annual and multi-year programme plans, budgets, resource requirements, and implementation schedules.
• Coordinate planning with School Programmes, Regional Offices, and support functions to ensure effective resource utilization.
• Lead the expansion of Vocational Training Centres, Water Filtration Plants, and other community development initiatives.
• Identify programme risks and implement appropriate mitigation strategies.
• Oversee the successful implementation of all Community Engagement & Development programmes across TCF communities.
• Ensure effective execution of Vocational Training, Water Filtration Plant, and Community Engagement initiatives to achieve agreed objectives and impact.
• Monitor programme progress, resolve implementation challenges, and ensure timely delivery of outcomes.
• Collaborate with internal teams, external partners, service providers, and community stakeholders to facilitate seamless programme execution.
• Establish robust monitoring, evaluation, and reporting systems to measure programme performance and impact.
• Track progress against objectives, budgets, timelines, and key performance indicators.
• Analyse programme data to identify trends, generate insights, and drive continuous improvement.
• Prepare reports and presentations for senior management, donors, governance forums, and other stakeholders.
• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, innovation, accountability, and continuous learning.
• Set clear objectives, define performance expectations, and support the professional development of team members.
• Promote knowledge sharing and cross-functional collaboration across programme teams and regions.
• Ensure all programmes are implemented in compliance with TCF policies, donor requirements, safeguarding standards, and regulatory obligations.
• Maintain programme documentation, governance records, and reporting systems.
• Monitor programme risks, implement corrective actions where required, and promote transparency, accountability, and ethical practices across all initiatives.

Job description

The Head of Community Engagement & Development (CED) is a senior leadership role responsible for leading and managing The Citizens Foundation's Community Engagement & Development portfolio, including Vocational Training, Water Filtration Plants (Aab-e-Rehmat), and Community Engagement & Improvement initiatives.

The incumbent will drive programme design, strategic planning, implementation, monitoring, budgeting, governance, and team development to ensure sustainable community impact beyond the classroom. The role requires close collaboration with internal departments, regional teams, donors, government stakeholders, and community representatives to deliver scalable, high-impact programmes aligned with TCF's mission.

Programme Strategy & Development

• Lead the design, review, and continuous improvement of Community Engagement & Development (CED) programmes to ensure they are impactful, scalable, and sustainable.
• Identify opportunities to strengthen programme effectiveness, community participation, and operational efficiency.
• Develop implementation frameworks, operational processes, and management tools to support consistent programme delivery.
• Drive innovation by piloting and scaling new community engagement initiatives aligned with TCF's strategic objectives.

Programme Planning & Budget Management

• Develop annual and multi-year programme plans, budgets, resource requirements, and implementation schedules.
• Coordinate planning with School Programmes, Regional Offices, and support functions to ensure effective resource utilization.
• Lead the expansion of Vocational Training Centres, Water Filtration Plants, and other community development initiatives.
• Identify programme risks and implement appropriate mitigation strategies.

Programme Implementation & Delivery

• Oversee the successful implementation of all Community Engagement & Development programmes across TCF communities.
• Ensure effective execution of Vocational Training, Water Filtration Plant, and Community Engagement initiatives to achieve agreed objectives and impact.
• Monitor programme progress, resolve implementation challenges, and ensure timely delivery of outcomes.
• Collaborate with internal teams, external partners, service providers, and community stakeholders to facilitate seamless programme execution.

Monitoring, Evaluation & Reporting

• Establish robust monitoring, evaluation, and reporting systems to measure programme performance and impact.
• Track progress against objectives, budgets, timelines, and key performance indicators.
• Analyse programme data to identify trends, generate insights, and drive continuous improvement.
• Prepare reports and presentations for senior management, donors, governance forums, and other stakeholders.

People Leadership

• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, innovation, accountability, and continuous learning.
• Set clear objectives, define performance expectations, and support the professional development of team members.
• Promote knowledge sharing and cross-functional collaboration across programme teams and regions.

Governance & Compliance

• Ensure all programmes are implemented in compliance with TCF policies, donor requirements, safeguarding standards, and regulatory obligations.
• Maintain programme documentation, governance records, and reporting systems.
• Monitor programme risks, implement corrective actions where required, and promote transparency, accountability, and ethical practices across all initiatives.