Hands-On IT & Network Engineer — Remote & On-Site

ArhamSoft; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

ArhamSoft in Lahore, Pakistan, is seeking an experienced IT Support & Network Engineer to manage our network infrastructure, systems, IT operations, and technical support. The role is hands-on and requires the ability to troubleshoot and independently handle day-to-day IT and network requirements.

You will work with Cisco and MikroTik routers, LAN/WAN, Windows, Linux, and Microsoft 365, providing on-site and remote support, maintaining documentation, and coordinating with providers.

Qualifications

• 3–4 years hands-on experience in Network Engineering or IT Support.
• Strong knowledge of Cisco/MikroTik, firewalls, VPNs, and wireless networking.
• Experience with Windows, Linux/Ubuntu, macOS, and Microsoft 365.
• Ability to troubleshoot day-to-day IT and network operations independently.

Responsibilities

• Manage and maintain Cisco/MikroTik routers, switches, firewalls, and wireless infra.
• Configure LAN/WAN, TCP/IP, VLAN, DHCP, DNS, VPN, NAT, ACLs, and OSPF basics.
• Monitor network performance and security; ensure availability.
• Provide on-site and remote support for hardware, software, and networks.
• Administer Microsoft 365, Outlook, Teams, and OneDrive.
• Manage IT assets, deployment, onboarding/offboarding, backups, and endpoint security.
• Document network configs, asset records, and support reports.
• Ensure IT ops comply with security policies.
• Coordinate with ISPs, vendors, and service providers.
• Use remote tools like AnyDesk, TeamViewer, RDP, Wireshark.
• Maintain network diagrams and documentation.

Skills

Network engineering

Cisco/MikroTik

LAN/WAN TCP/IP

Windows/Linux/macOS

Active Directory

Microsoft 365

Troubleshooting

Documentation

Job description

ArhamSoft in Lahore, Pakistan, is seeking an experienced IT Support & Network Engineer to manage our network infrastructure, systems, IT operations, and technical support. The role is hands-on and requires the ability to troubleshoot and independently handle day-to-day IT and network requirements.

You will work with Cisco and MikroTik routers, LAN/WAN, Windows, Linux, and Microsoft 365, providing on-site and remote support, maintaining documentation, and coordinating with providers.