GRID MANAGER

Zong Business Solutions; Rawalpindi Cantonment; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A telecommunications company in Rawalpindi Cantonment seeks a Grid Manager to oversee KPIs including Sales and Revenue growth. This role demands a Bachelor's degree and 5 years of experience, focusing on expanding 3G and 4G sales through channel development and retail penetration strategies. Strong interpersonal and negotiation skills are essential for success in this role.

Qualifications

• Minimum of a Bachelor's Degree from a reputable university.
• At least 5 years of work experience.
• Sales Knowledge and Business Acumen.

Responsibilities

• Focus on revenue growth from 3G and 4G sales.
• Ensure quality of gross ads and gross additions.
• Expand channels by identifying high-potential areas.
• Ensure timely purchase orders to maintain stock availability.
• Manage complaints and customer experience at franchises.
• Identify areas and guide teams to increase retail penetration.
• Ensure staff are trained on products.
• Guide BDOs in planning sales routes.
• Coordinate localized sales promotions in underperforming areas.

Skills

Integrity

Teamwork

Adaptability

Time Management

Good Presentation Skills

Interpersonal Skills

Negotiation Skills

Education

Bachelor's Degree

Tools

Computer Skills

Job description

Job Purpose: Grid Manager will be responsible for all major KPIs including Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell Sites Utilization within a specific grid.

Job Responsibilities:

1. Focus on revenue growth from 3G and 4G sales, including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers and shops.
2. Ensure quality of gross ads and 3G/4G gross additions.
3. Expand channels (SIM Selling, MNP, VAS, MBB, ECATs, Postpaid) by identifying high-potential areas within the grid.
4. Ensure timely purchase orders by franchises to maintain stock availability.
5. Manage complaints, monitor CSI, ensure quality assurance, and oversee customer experience at franchises.
6. Identify untapped areas and guide teams to increase retail penetration using EDS and other strategies.
7. Ensure staff and retailers are trained and knowledgeable about products.
8. Guide BDOs in planning sales routes and prepare sales forecasts for SIMs, scratch cards, mini loads, and recharges.
9. Coordinate with the Regional Sales Head to implement localized sales promotions in low-performance areas.

Eligibility Criteria:

• Minimum of a Bachelor's Degree from a reputable university.
• At least 5 years of work experience.
• Skills: Integrity, Teamwork, Adaptability, Time Management, Good Presentation & Interpersonal Skills, Negotiation Skills.

Job-specific Skills:

• Sales Knowledge, Business Acumen, Computer Skills.

Special Requirements:

As specified above.