GCP Onsite DevOps & Production Reliability Engineer

HR Navigator; Islamabad; On-site; PKR 2,790,000 - 3,348,000; Full time

Job summary

Provox Global in Islamabad is seeking a pragmatic GCP DevOps & Production Support Engineer to own the health, reliability, and performance of production systems spanning cloud infrastructure, databases, APIs, webhooks, scheduled jobs, and telephony workflows.

You will work across the stack, handling IAM, Cloud Run, Cloud Functions, and Dialogflow CX integrations while collaborating with stakeholders to ensure smooth releases and reliable production behavior.

Qualifications

• Proven English communication with clients.
• Minimum of 3 years relevant experience.

Responsibilities

• Own day-to-day GCP operations including database administration, performance review, query troubleshooting, backups, and reliability.
• Monitor production health across webhooks, APIs, scheduled jobs, telephony flows, and database activity.
• Build and maintain alerting for process failures, uptime issues, webhook errors, latency, and abnormal transaction patterns.
• Manage GCP access control, IAM permissions, service accounts, and environment-level security.
• Provide Node.js development support for webhook services, API integrations, logging, and operational tooling.
• Help diagnose production incidents across Dialogflow CX, Google Phone Gateway, SIP integrations, REST APIs, Cloud Logging, and Cloud SQL.

Skills

Professional English

3 years experience

Tools

GCP

Cloud Run

Cloud Functions

Cloud SQL

IAM

Cloud Logging

Cloud Monitoring

Node.js

MySQL

Job description

Provox Global in Islamabad is seeking a pragmatic GCP DevOps & Production Support Engineer to own the health, reliability, and performance of production systems spanning cloud infrastructure, databases, APIs, webhooks, scheduled jobs, and telephony workflows.

You will work across the stack, handling IAM, Cloud Run, Cloud Functions, and Dialogflow CX integrations while collaborating with stakeholders to ensure smooth releases and reliable production behavior.