Field Service Technician - Concrete Machinery & Pumps

Zoomlion; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Zoomlion is seeking a Service Engineer to diagnose, repair and overhaul heavy machinery including pumps, mixers and batching plants. You will perform preventive maintenance, test after assembly, and provide strong technical support while ensuring safety and quality standards.

On-site fault handling and rapid field service are key parts of the role. The position involves coordinating service data, managing spare parts, and supporting customers across regional operations with a focus on

Qualifications

• Graduate or a relevant college diploma holder (preferably in Automotive).
• Experience: 1 to 3 years in same industry.
• Candidates with experience in Engineering Machinery/Heavy Equipment machinery (Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms) will be preferred, familiarity with local region.

Responsibilities

• Find out, adjust, repair or overhaul mechanical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance of heavy equipment machinery like Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Skills

Cold Calling

Lead Generation

Customer Relations

Marketing Strategies

Key Account Management

Education

Graduate or diploma holder in Automotive

Job description

Zoomlion is seeking a Service Engineer to diagnose, repair and overhaul heavy machinery including pumps, mixers and batching plants. You will perform preventive maintenance, test after assembly, and provide strong technical support while ensuring safety and quality standards.

On-site fault handling and rapid field service are key parts of the role. The position involves coordinating service data, managing spare parts, and supporting customers across regional operations with a focus on