Executive Workplace

Mobilink Bank; Islamabad; On-site; PKR 446,000 - 893,000; Full time

Job summary

Mobilink Bank is seeking an Office Administrator to support workplace and admin services by managing stationery, kitchen and janitorial supplies, vendor coordination, pool car services, and office events.

The role emphasizes timely service delivery, accurate records, SOP adherence, and coordination with internal stakeholders and external vendors to ensure smooth operations across Head Office.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a relevant field.
• MBA or relevant postgraduate qualification preferred.
• Minimum 2 years of relevant experience, preferably within the microfinance or banking industry.
• Strong coordination, communication, and interpersonal skills.
• Proficiency in MS Office and administrative/workplace management systems.
• Strong vendor management and follow-up skills.
• Ability to manage multiple tasks, maintain accurate records, and work within defined timelines and SOPs.

Responsibilities

• Maintain the Workplace Information System for all types of stationery and coordinate with relevant departments to ensure smooth processing and timely facilitation.
• Manage and process monthly and quarterly requirements for kitchen and janitorial supplies for Head Office and maintain accurate records.
• Verify and process vendor invoices in accordance with approved BOQs, SLAs, and POs.
• Prepare PAFs and coordinate their submission to the Finance Department after obtaining approval from the relevant authority.
• Process monthly and quarterly printed stationery requirements for Business Banking, Bank Operations, and other departments as requested.
• Place stationery orders with approved vendors and ensure timely delivery of the required quantities.
• Follow up with vendors regarding deliveries and ensure that Goods Receipts/GRNs and Delivery Challans are received and processed in accordance with SOPs.
• Manage requests related to pool cars, including vehicle allocation and coordination with drivers and end users for official travel requirements.
• Coordinate and manage arrangements for office events, in-house meetings, and other workplace activities.
• Coordinate with the cafeteria vendor regarding menu planning and obtain weekly menu approvals.
• Monitor food quality on a daily basis and communicate feedback to the cafeteria vendor to ensure service standards are maintained.
• Coordinate with internal stakeholders and vendors to ensure timely resolution of workplace and administrative service requests.

Skills

Coordination

Communication

Interpersonal skills

Vendor management

Education

Bachelor’s degree

MBA

Tools

MS Office

Job description

To support the smooth and efficient functioning of workplace and administrative services by managing stationery, kitchen and janitorial supplies, vendor coordination, pool car services, office events, and related administrative processes. The role ensures timely service delivery, accurate record keeping, adherence to SOPs, and effective coordination with internal stakeholders and external vendors.

Key Responsibilities

• Maintain the Workplace Information System for all types of stationery and coordinate with relevant departments to ensure smooth processing and timely facilitation.
• Manage and process monthly and quarterly requirements for kitchen and janitorial supplies for Head Office and maintain accurate records.
• Verify and process vendor invoices in accordance with approved BOQs, SLAs, and POs.
• Prepare PAFs and coordinate their submission to the Finance Department after obtaining approval from the relevant authority.
• Process monthly and quarterly printed stationery requirements for Business Banking, Bank Operations, and other departments as requested.
• Place stationery orders with approved vendors and ensure timely delivery of the required quantities.
• Follow up with vendors regarding deliveries and ensure that Goods Receipts/GRNs and Delivery Challans are received and processed in accordance with SOPs.
• Manage requests related to pool cars, including vehicle allocation and coordination with drivers and end users for official travel requirements.
• Coordinate and manage arrangements for office events, in-house meetings, and other workplace activities.
• Coordinate with the cafeteria vendor regarding menu planning and obtain weekly menu approvals.
• Monitor food quality on a daily basis and communicate feedback to the cafeteria vendor to ensure service standards are maintained.
• Coordinate with internal stakeholders and vendors to ensure timely resolution of workplace and administrative service requests.

Job Requirements

• Bachelor’s degree from a reputable institution in Business Administration, Management, or a relevant field.
• MBA or relevant postgraduate qualification will be preferred.
• Minimum 2 years of relevant experience, preferably within the microfinance or banking industry.
• Strong coordination, communication, and interpersonal skills.
• Good command of MS Office and administrative/workplace management systems.
• Strong vendor management and follow-up skills.
• Ability to manage multiple tasks, maintain accurate records, and work within defined timelines and SOPs.

About Mobilink Bank

Mobilink Bank is providing banking services to over 64.22 million registered users including 21 million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 132 branches and 324,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. Mobilink Bank is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer‑centric approach in all aspects of our business.

Why Join Mobilink Bank?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.