Engagement Support & Operations Associate

Ernst & Young Advisory Services Sdn Bhd; Karachi Division; On-site; PKR 360,000 - 600,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in Karachi is seeking an Account Support Associate (Administrative Assistant) to support engagement teams with administrative and operational tasks, maintain databases, assist with billing and compliance, and coordinate client processes.

You will work closely with Partners and Managers, ensuring timely service delivery, accurate documentation, and strong stakeholder communication in a fast-paced professional services environment.

Qualifications

• Bachelor's degree in a related field (Business Administration, Management, or similar).
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ability to manage multiple stakeholders and deadlines.

Responsibilities

• Maintain and update client, engagement, and resourcing databases and reporting tools.
• Support engagement teams with engagement letters, SoW, reporting, and day-to-day coordination activities.
• Assist with quality and risk management processes, including client acceptance, compliance documentation, and archiving requirements.
• Manage billing administration, invoice processing, client portal uploads, purchase order follow-up, and fee tracking.
• Act as a key contact for client administrative requests, including vendor registration, bank confirmations, and statements of account.
• Collaborate with engagement teams and other support functions to ensure timely and accurate service delivery.
• Provide ad hoc administrative and operational support as required.

Skills

Attention to detail

Organizational skills

Communication skills

MS Office

Education

Bachelor's degree

Business Administration

Tools

CRM

ERP

Workflow systems

Job description

Ernst & Young Advisory Services Sdn Bhd in Karachi is seeking an Account Support Associate (Administrative Assistant) to support engagement teams with administrative and operational tasks, maintain databases, assist with billing and compliance, and coordinate client processes.

You will work closely with Partners and Managers, ensuring timely service delivery, accurate documentation, and strong stakeholder communication in a fast-paced professional services environment.