Employee Relations Lead

Lahore University of Management Sciences; Lahore; On-site; PKR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Provident Fund

Group Life Insurance

EOBI for Pension Scheme

Outpatient medical coverage for self &

In-patient Health Insurance for self,‑

Job summary

Lahore University of Management Sciences (LUMS) is seeking an Employee Relations Lead to oversee employee relations, disciplinary management, and labour law compliance across the University. You will guide stakeholders, manage confidential cases, and strengthen HR processes to promote fairness and compliance.

The role requires a Bachelor’s degree and at least 6 years in HR with employee relations and investigations.

Qualifications

• Bachelor’s degree in HR, Law, Business Administration, Industrial Relations or related field.
• Minimum 6 years of relevant HR experience in employee relations, disciplinary management, grievance resolution, and labour law compliance.

Responsibilities

• Lead the management of employee relations matters, including grievances, workplace conflicts, misconduct, and disciplinary cases, ensuring fair, consistent, and timely resolution.
• Oversee disciplinary proceedings, including investigations, hearings, and case documentation, in accordance with University policies and applicable legal requirements.
• Analyse recurring employee relations issues to identify underlying concerns and recommend preventive measures.
• Ensure sensitive employee matters are handled confidentially, impartially, and through appropriate institutional channels.
• Oversee compliance with labour laws, employment regulations, and University policies and procedures.
• Monitor changes in labour legislation and recommend timely updates to HR policies, employment practices, and documentation.
• Conduct periodic compliance reviews, identify gaps and potential risks, and recommend corrective actions.
• Coordinate with legal counsel and relevant authorities on employment-related legal and regulatory matters, as required.
• Review and improve HR policies, SOPs, guidelines, and documentation relating to employee relations and disciplinary management.
• Establish consistent procedures and documentation standards to strengthen fairness, accountability, and transparency in employee relations processes.
• Prepare periodic reports on disciplinary cases, grievances, compliance findings, and employee relations trends.
• Monitor case progress and closure to ensure timely resolution and adherence to established procedures.
• Maintain accurate and confidential records of investigations, disciplinary proceedings, grievances, and related compliance matters.
• Update the Director HR on significant cases, emerging risks, and recommended interventions to support informed decision-making.

Skills

Employee relations

Disciplinary management

Investigations

Confidential handling

Stakeholder management

Mediation & negotiation

Communication & report writing

Policy interpretation

Education

Bachelor’s degree in HR, Law, Business Administration, Industrial Relations

Tools

HRIS (HR information systems)

Job description

The Employee Relations Lead is responsible for overseeing employee relations, disciplinary and grievance management, and labour law compliance across the University. The role guides stakeholders on employee-related matters, manages compliance risks, and improves employee relations processes to promote a fair, respectful, and compliant work environment.

Key Responsibilities

Employee Relations and Case Management

• Lead the management of employee relations matters, including grievances, workplace conflicts, misconduct, and disciplinary cases, ensuring fair, consistent, and timely resolution.
• Oversee disciplinary proceedings, including investigations, hearings, and case documentation, in accordance with University policies and applicable legal requirements.
• Analyse recurring employee relations issues to identify underlying concerns and recommend preventive measures.
• Ensure sensitive employee matters are handled confidentially, impartially, and through appropriate institutional channels.

Labour Law and HR Compliance

• Oversee compliance with applicable Pakistan labour laws, employment regulations, and University policies and procedures.
• Monitor changes in labour legislation and recommend timely updates to HR policies, employment practices, and documentation.
• Conduct periodic compliance reviews, identify gaps and potential risks, and recommend corrective actions.
• Coordinate with legal counsel and relevant authorities on employment-related legal and regulatory matters, as required.

Policy and Process Improvement

• Review and improve HR policies, SOPs, guidelines, and documentation relating to employee relations and disciplinary management.
• Establish consistent procedures and documentation standards to strengthen fairness, accountability, and transparency in employee relations processes.

Reporting and Risk Management

• Prepare periodic reports on disciplinary cases, grievances, compliance findings, and employee relations trends.
• Monitor case progress and closure to ensure timely resolution and adherence to established procedures.
• Maintain accurate and confidential records of investigations, disciplinary proceedings, grievances, and related compliance matters.
• Update the Director HR on significant cases, emerging risks, and recommended interventions to support informed decision-making.

Knowledge & Skills

• Sound knowledge of applicable labour laws, employment legislation, and statutory requirements.
• Ability to manage employee grievances, disciplinary matters, investigations, and workplace concerns fairly and confidentially.
• Strong written and verbal communication, interpersonal and report-writing skills.
• Ability to handle sensitive and confidential matters with tact, discretion, and sound judgement.
• Ability to build effective working relationships and manage stakeholder expectations.
• Skilled in mediation, negotiation, conflict resolution, and addressing workplace concerns constructively.

Qualifications

• Bachelor’s degree in Human Resources, Law, Business Administration, Industrial Relations, or a related discipline.

Experience

• Minimum 6 years of relevant HR experience in employee relations, disciplinary management, grievance resolution, and labour law compliance.

What We Offer:

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.