Academic Advisor

Lahore University of Management Sciences; Lahore; On-site; PKR 600,000 - 900,000; Full time

Benefits offered by this job

Provident Fund

Group Life Insurance

EOBI for Pension Scheme

Outpatient medical coverage

In-patient Health Insurance

Day Care Center

Job summary

Lahore University of Management Sciences (LUMS) is seeking an Academic Advisor to support undergraduate student success and retention. The role involves guiding students on academic policies, coordinating student support initiatives, and engaging with stakeholders to foster a positive learning experience.

The incumbent will advise during office hours, monitor at-risk students, review requests such as Semester Off and Pass/Fail, and help manage Orientation Week activities and peer-support

Qualifications

• Bachelor’s degree in a relevant field is required.
• Fresh graduates or candidates with up to 2 years of relevant experience are suitable.
• Experience in academic advising, student affairs, or higher education is preferred.
• Strong communication, organisational, and documentation skills are essential.

Responsibilities

• Provide academic and non-academic advising to students during office hours.
• Monitor first-year and at-risk students with early alert interventions and record findings in Zambeel.
• Process Semester Off applications following university policies.
• Evaluate Pass/Fail requests for compliance with regulations.
• Coordinate Inter-School Transfers with departments and students.
• Assist Orientation Week planning and execution.
• Coordinate PALs and Comm Tutors programs, including training and supervision.
• Maintain accurate student records and advising documentation.
• Perform additional duties to support department objectives.

Skills

Organisational skills

Coordination & project management

Written & verbal communication

Interpersonal skills

Time management

MS Office proficiency

Confidentiality & discretion

Event/program coordination

Education

Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field

Tools

Microsoft Office

Job description

To support undergraduate student success and retention by providing academic guidance, coordinating student support initiatives, and facilitating student engagement programmes. The role assists students in navigating academic policies and procedures, supports timely interventions for academically at-risk students, and contributes to a positive student experience through effective advising, programme coordination, and stakeholder engagement.

Key Responsibilities

• Provide academic and non-academic advising to students through regular office hours, offering guidance on academic planning, university policies, and student support resources.
• Monitor and support first-year and academically vulnerable students through early alert interventions, mandatory advising meetings, withdrawal case management, and timely documentation in Zambeel.
• Review and process Semester Off applications in accordance with university policies and procedures.
• Evaluate and administer Pass/Fail applications, ensuring compliance with academic regulations and timely communication with relevant stakeholders.
• Manage Inter-School Transfer applications, providing guidance to students and coordinating with academic departments throughout the transfer process.
• Support the planning, coordination, and execution of Orientation Week activities to facilitate a smooth transition and positive onboarding experience for new students.
• Coordinate the PALs (Peer Ambassador at LUMS for Social Support) Program & Comm Tutors program including recruitment, selection, training, supervision, and ongoing support of peer leaders to enhance student engagement and academic success.
• Maintain accurate student records and advising documentation, ensuring compliance with institutional policies and confidentiality requirements.
• Perform additional duties and special projects as assigned in support of departmental objectives and student success initiatives.

Knowledge & Skills

• Strong organisational, coordination, and project management skills.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to engage effectively with students and other stakeholders.
• Ability to manage multiple tasks, prioritise workloads, and meet deadlines.
• Proficiency in Microsoft Office applications.
• Strong attention to detail, record-keeping, and problem-solving skills.
• Ability to handle sensitive student information with discretion and confidentiality.
• Ability to coordinate programmes, events, and activities effectively.
• Familiarity with website management or online content updates would be an advantage.

Behaviours

• Demonstrates a student-centred approach and a commitment to student success.
• Maintains professionalism, punctuality, reliability, and responsiveness.
• Works collaboratively with colleagues and relevant stakeholders.
• Demonstrates initiative, adaptability, and effective time management.
• Exercises sound judgement and maintains confidentiality when handling student matters.
• Demonstrates accountability and follows established policies, procedures, and timelines.

Qualifications

• Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field.

Experience

• Fresh graduates or candidates with up to 02 years of relevant experience, preferably in academic advising, student affairs, programme coordination, or a higher education institution.

What We Offer:

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.