E‑Commerce Operations & Inventory Manager

Creative Chaos; Karachi Division; On-site; PKR 1,339,000 - 2,678,000; Full time

Job summary

Creative Chaos is seeking an experienced Operations Manager to oversee inventory planning, procurement, and in-store materials for our product portfolio. You will drive product availability, efficiency, and cross-functional communication.

The role requires a strong background in inventory planning, vendor relations, and process improvement, with hands-on Excel and ERP systems usage to deliver cost savings and reliable supply.

Qualifications

• Must have a Bachelor’s degree in a related field, with 3–5 years in operations, supply chain, or inventory management.
• Strong experience with vendor management, procurement, and demand planning.
• Proficiency with inventory planning software and ERP systems.
• Excellent Excel and data analysis skills for forecasting, budgeting, and reporting.

Responsibilities

• Inventory Planning & Demand Forecasting: develop and maintain forecasting models to ensure product availability while optimizing stock and lead times.
• Vendor Relations & Procurement: manage supplier relationships, negotiate contracts, and monitor delivery schedules.
• Cross-Functional Collaboration: work with Marketing, Sales, and other teams to align inventory with promotional activities and sales goals.
• System & Process Management: track lead times, reorder dates, inventory levels, and deliveries; maintain ERP records and generate reports.
• Operational Efficiency & Continuous Improvement: identify bottlenecks, implement cost-saving improvements, and present actionable plans to leadership.
• Risk Management & Compliance: monitor regulatory requirements and assess supply risks with contingency planning.

Skills

Shopify

Analytics

eCommerce

Excel

Education

Bachelor’s degree in Supply Chain Management, Business Administration, or related field

Master’s degree (plus)

Tools

ERP systems

Inventory planning software

Job description

Creative Chaos is seeking an experienced Operations Manager to oversee inventory planning, procurement, and in-store materials for our product portfolio. You will drive product availability, efficiency, and cross-functional communication.

The role requires a strong background in inventory planning, vendor relations, and process improvement, with hands-on Excel and ERP systems usage to deliver cost savings and reliable supply.