E-commerce Operations Associate Job | iR Solutions Islamabad

IR Solutions; Islamabad; On-site; PKR 279,000 - 502,000; Full time

Job summary

IR Solutions is seeking an E-commerce Operations Associate to ensure smooth day-to-day online store operations in Islamabad. You will manage listings, process orders, coordinate with suppliers, and handle customer questions to maintain an excellent customer experience.

Ideal candidates have a bachelor’s degree and 0–2 years in e-commerce or operations, with a willingness to work onsite in Islamabad. Proficiency with Excel/Google Sheets and strong organizational skills are preferred.

Qualifications

• Bachelor’s degree in Business, Supply Chain, IT, or a related field.
• 0–2 years of experience in e-commerce or operations.
• Willingness to work onsite in Islamabad.

Responsibilities

• Manage product listings and keep them accurate and up to date.
• Process and track customer orders.
• Coordinate with suppliers, logistics, and the internal team.
• Handle customer queries and order issues.
• Monitor inventory and report on operational performance.

Skills

E-commerce platforms

Excel

Google Sheets

Inventory management

Order tracking

Organization

Problem-solving

Clear communication

Education

Bachelor’s degree

Job description

We are looking for an E-commerce Operations Associate to keep our online store operations running smoothly. You will manage listings, orders, and day-to-day coordination to ensure a great customer experience.

Key Responsibilities

• Manage product listings and keep them accurate and up to date
• Process and track customer orders
• Coordinate with suppliers, logistics, and the internal team
• Handle customer queries and order issues
• Monitor inventory and report on operational performance

Requirements

• Bachelor’s degree in Business, Supply Chain, IT, or a related field
• 0–2 years of experience in e-commerce or operations
• Willingness to work onsite in Islamabad

Skills

Technical Skills

• Familiarity with e-commerce platforms and marketplaces
• Working knowledge of MS Excel / Google Sheets
• Basic order and inventory management

Soft Skills

• Organization and attention to detail
• Problem-solving
• Clear communication

Job Details

• Location: Islamabad, Pakistan
• Job Type: Full-Time
• Work Mode: Onsite
• Salary: Not specified