Design Quality Lead: QA, CAPA & Process Improvement

Interwood Mobel; Islamabad; On-site; PKR 650,000 - 950,000; Full time

Benefits offered by this job

EOBI

Health Insurance

Provident Fund

Job summary

Interwood Mobel is seeking a Quality Assurance professional to implement QA systems across production and support functions. You will conduct in-process inspections, monitor DQMS compliance, analyze customer complaints and drive CAPA, aiming for defect prevention and continuous improvement.

The role requires 3–6 years in QA/QC in manufacturing, with a strong understanding of SOPs, process controls, and Quality Management Systems.

Qualifications

• Bachelor’s degree in engineering, Quality Management, Industrial Engineering, Manufacturing Engineering or a relevant discipline.
• 3–6 years of relevant experience in Quality Assurance/Quality Control, preferably in a manufacturing environment
• Experience in in-process inspection, quality audits, customer complaints, CAPA and root cause analysis
• Good understanding of Quality Management Systems, SOPs, process controls and quality standards
• Knowledge of DQMS, product data management, Design/R&D processes and Master Item Data will be an advantage.
• Strong analytical skills with the ability to prepare quality reports, dashboards and trend analysis.
• Good understanding of audit processes, documentation and traceability requirements.
• Proficiency in MS Excel and reporting/analytical tools; experience with ERP/SAP or other quality management systems will be preferred.
• Strong problem-solving, communication, coordination and follow-up skills.
• Ability to work effectively with cross-functional teams and manage multiple quality-related issues.
• Candidates with ISO 9001 Internal Auditor/Lead Auditor or Six Sigma certification will be preferred.

Responsibilities

• Conduct in-process QA inspections across Assembly and production areas to ensure compliance with quality standards.
• Monitor DQMS implementation across departments and ensure adherence to requirements.
• Conduct Design, R&D and Master Item Data audits for system accuracy and compliance.
• Analyze monthly customer complaint trends and monitor CAPA implementation through verified closure.
• Investigate damage-related complaints and inventory, identify root causes, and coordinate containment and corrective actions.
• Verify implementation of SOPs, work instructions, quality standards and process controls.
• Prepare quality reports, dashboards and performance analyses highlighting trends and issues.
• Support internal, customer and certification audits with documentation and follow-up.
• Drive continuous improvement initiatives focused on defect prevention and process capability.
• Maintain QA records and traceability while coordinating with cross-functional teams.

Skills

In-process inspection

CAPA

DQMS

Quality audits

Root cause analysis

MS Excel

Traceability

Continuous improvement

Cross-functional coordination

ISO 9001 Internal Auditor

Education

Bachelor’s degree in engineering or Quality Management

Tools

ERP/SAP

Job description

Interwood Mobel is seeking a Quality Assurance professional to implement QA systems across production and support functions. You will conduct in-process inspections, monitor DQMS compliance, analyze customer complaints and drive CAPA, aiming for defect prevention and continuous improvement.

The role requires 3–6 years in QA/QC in manufacturing, with a strong understanding of SOPs, process controls, and Quality Management Systems.