Delivery Leader - SI, Cybersecurity & Managed Services

JazzWorld; Islamabad; On-site; PKR 12,000,000 - 18,000,000; Full time

Job summary

JazzWorld seeks an accomplished Head of Delivery for SI, Cybersecurity and Managed Services in Pakistan. You will own end-to-end delivery across networks, data centers and security, driving a multi-vendor practice and a sustainable managed-services capability from go-live onwards.

This senior role demands leadership, deep technical authority, and strong stakeholder engagement with enterprise, financial services and public sector customers nationwide.

Qualifications

• Bachelor's degree in Computer Science or Electrical/Electronics; Master's preferred.
• 15+ years in enterprise technology delivery with multi-disciplinary teams.
• Proven delivery of complex multi-vendor systems for enterprise/public sector.
• Experience owning managed services or post-implementation SLAs.

Responsibilities

• Own customer-facing SI, cybersecurity and managed services delivery.
• Own managed-services design, the SLA construct and Tier 3/4 support.
• Oversee NOC, SOC operations, ticket flow and service assurance reporting.
• Lead governance with Delivery Excellence, Tech PMO and Supply Chain.

Skills

Executive leadership

Technical authority

Stakeholder management

Executive communication

Negotiation with vendors

Education

Bachelor's degree in Computer Science or Electrical/Electronics

Master's degree preferred

Tools

GRC frameworks

PCI-DSS ISO 27001 awareness

Job description

JazzWorld seeks an accomplished Head of Delivery for SI, Cybersecurity and Managed Services in Pakistan. You will own end-to-end delivery across networks, data centers and security, driving a multi-vendor practice and a sustainable managed-services capability from go-live onwards.

This senior role demands leadership, deep technical authority, and strong stakeholder engagement with enterprise, financial services and public sector customers nationwide.