D365 Business Central Techno Functional Consultant

Business Solutions & Services (BSS) - USA; Lahore; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Business Solutions & Services (BSS) - USA is seeking a Microsoft Dynamics 365 Business Central Consultant with strong functional and technical knowledge across Business Central, Customer Service Hub, and ticketing platforms. The role focuses on implementations, configurations, and ongoing support.

You will collaborate with cross-functional teams to translate business requirements into effective ERP solutions, with emphasis on finance and operations processes and seamless data migration.

Qualifications

• MB-800 certification is mandatory.
• Minimum 3 years of Dynamics 365 experience.
• Experience with Customer Service Hub / ticketing platforms.
• Certifications such as PL-900, MB-210, MB-230.
• Understanding of finance and operations processes (preferred).
• Strong problem-solving and communication skills.

Responsibilities

• Implement, configure, and support Dynamics 365 Business Central solutions.
• Work with Customer Service Hub for ticket generation, tracking, and resolution workflows.
• Collaborate with cross-functional teams to translate business requirements.
• Provide functional expertise across finance and operations processes.
• Support system integrations and data migration activities.
• Troubleshoot issues and provide ongoing system support.

Skills

Customer Service Hub

Ticketing platforms

Communication skills

Problem-solving

End-to-end Implementations

Microsoft Dynamics 365

Education

MB-800 (Dynamics 365 Business Central Functional Consultant)

PL-900 (Power Platform Fundamentals)

MB-210 (Dynamics 365 Sales)

MB-230 (Dynamics 365 Customer Service)

Tools

Dynamics 365 Business Central

Power Platform

Azure

Job description

Job Description:

Role Overview

We are seeking a Microsoft Dynamics 365 Business Central Consultant with a strong functional and technical understanding of Business Central, along with experience in Customer Service Hub and ticketing platforms. The ideal candidate will have hands-on experience in implementations, configurations, and support.

Key Responsibilities

• Implement, configure, and support Microsoft Dynamics 365 Business Central solutions
• Work with Customer Service Hub for ticket generation, tracking, and resolution workflows
• Collaborate with cross-functional teams to gather and translate business requirements
• Provide functional expertise across finance and operations processes
• Support system integrations and data migration activities
• Troubleshoot issues and provide ongoing system support

Required Skills & Experience

• Mandatory certification: MB-800 (Dynamics 365 Business Central Functional Consultant)
• Minimum 3 years of experience with Microsoft Dynamics 365 (Business Central preferred)
• Experience working with Customer Service Hub / ticketing platforms
• Relevant certifications such as:
  • PL-900 (Power Platform Fundamentals)
  • MB-210 (Dynamics 365 Sales)
  • MB-230 (Dynamics 365 Customer Service)
  • Other relevant certifications are a plus
• Understanding of business processes across finance and operations (preferred)
• Strong problem-solving and communication skills

Preferred Qualifications

• Experience with integrations and Microsoft ecosystem (Power Platform, Azure)
• Prior experience in end-to-end implementation projects

Requirements: