Customer Support Specialist

Eza Tech; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A tech company in Karachi is seeking a Customer Support Specialist to join their outbound engagement team. The role involves reaching out to international businesses, generating leads, and managing customer relationships. Ideal candidates are fluent in English and confident in communication. Full training is provided, and the position offers a market competitive salary with performance bonuses.

Qualifications

• Excellent spoken and written English.
• Confident handling phone/video calls.
• Experience in sales or customer service is preferred.

Responsibilities

• Reach out to international businesses and contractors.
• Generate leads and schedule discovery calls.
• Manage onboarding conversations and build relationships.

Skills

Fluent English

Confident communication

Tools

CRM tools

Job description

Position: Customer Support Specialist

Location: Karachi (Office-based)

Shift: 1 PM – 11 PM (Pakistan Time)

Type: Full-Time

Salary: Market Competitive + Performance Bonuses

Are you confident, fluent in English, and looking to build an international sales and client communication career?

At Eza-Tech, we seek proactive individuals to join our outbound engagement team. You’ll be working on international projects with a clear growth path and full training provided.

Key Responsibilities:

• Reach out to international businesses and contractors

• Generate leads and schedule discovery calls

• Manage onboarding conversations and build relationships

• Use CRM and outreach tools for follow-ups and reporting



What We’re Looking For:

• Excellent spoken and written English

• Confident handling phone/video calls

• Experience in sales or customer service (preferred but not essential)

• Must be based in Karachi and available to work in an office-based environment