Customer Support / Service Representatives

Pine Court Luxury Resort; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A luxury hospitality provider in Islamabad is looking for Customer Support/Service Representatives. The role emphasizes effective communication and interpersonal skills. The workload is minimal, allowing for private work during downtime. Ideal candidates should be adaptable, patient, and have a knack for troubleshooting on the phone.

Qualifications

• Strong phone skills, including familiarity with complex phone systems.
• Ability to work in fast-paced environments.
• Exceptional interpersonal skills.

Responsibilities

• Manage customer inquiries through phone.
• Provide basic troubleshooting support.
• Maintain a positive rapport with customers.

Skills

Good communication skills

Interpersonal skills

Patient attitude

Time management

Adaptability

Troubleshooting skills

Phone skills

Job description

Customer Support / Service Representatives

• Should be well spoken and have good communication skills.
• Exceptional interpersonal and rapport building skills.
• A patient and empathetic attitude.
• Strong time management and organizational skills.
• Adaptability and flexibility.
• Comfortable working in fast-paced environments.
• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.

WORK LOAD IS MINIMAL. EMPLOYEE\'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.

Job Specification

• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.

WORK LOAD IS MINIMAL. EMPLOYEE\'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.