Customer Support Representative For Custom Printing And Packaging Company

Panda Scientist; Lahore; Remote; PKR 1,400,000 - 2,000,000; Full time

Job summary

A custom printing and packaging company in Lahore is seeking a dedicated Customer Support Representative. You will focus on providing outstanding service for our PPC campaigns in the US and Canada. Candidates should possess exceptional English communication skills and a minimum Bachelor's degree. The role requires working according to US Eastern Time hours, handling inquiries with professionalism. The ideal candidate has previous customer support experience and is self-motivated.

Qualifications

• Exceptional English communication skills (IELTS/TOEFL preferred).
• Minimum Bachelor's degree in any field.
• Previous experience in a customer support role preferred.
• Ability to work according to US Eastern Time.

Responsibilities

• Attend phone calls and provide detailed product information.
• Connect with leads via phone and email.
• Maintain a professional demeanor and address inquiries.

Job description

Customer Support Representative For Custom Printing And Packaging Company

We are currently seeking a dedicated and enthusiastic Customer Support Representative to join our team, focusing on our Pay-Per-Click (PPC) campaigns in the US and Canada. If you have a knack for excellent communication and are passionate about providing outstanding customer service, we would love to hear from you!

Key Responsibilities:

• Attend phone calls and provide detailed information about our products and services to potential customers.
• Connect with leads via phone call and email, ensuring a high level of customer satisfaction.
• Maintain a professional and courteous demeanor at all times, addressing customer inquiries promptly.

Job Specification

Requirements:

• Exceptional English communication skills, with qualifications such as IELTS or TOEFL preferred.
• A minimum of a Bachelor's degree in any field.
• Previous experience in a customer support role is advantageous.
• Ability to work according to US Eastern Time (9:00 PM to 5:00 AM Pakistan time).
• Self-motivated, with a strong ability to handle multitasks and priorities effectively.

Package/Freight Delivery - Lahore, Pakistan