Customer Support Executive - Arabic

HR Link; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

An established industry player is on the lookout for a Customer Support Executive fluent in Arabic. This role involves providing top-notch support to customers, utilizing strong communication and problem-solving skills. The ideal candidate will thrive in a fast-paced environment, managing multiple tasks while ensuring customer satisfaction. With a focus on flexibility and adaptability, this position offers a competitive salary and various perks, including medical benefits and bonuses. If you are passionate about customer service and possess the necessary language skills, this opportunity could be your next career move.

Benefits

Medical

Bonus

Overtime

Qualifications

• 1+ year experience in customer support or call center roles.
• Strong Arabic fluency required for effective communication.

Responsibilities

• Provide exceptional customer support in Arabic, addressing inquiries and issues.
• Manage multiple tasks while maintaining attention to detail.

Skills

Fluency in Arabic

Interpersonal skills

Communication skills

Problem-solving abilities

Detail-oriented

Tools

CRM software

Customer service tools

Job description

Position: Customer Support Executive - Arabic
Salary: 80,000 - 100,000 + Medical + Bonus + OT
Experience: 6 Months or 1 year of call center / Customer Support
Fluency in Arabic (Oral + Written)
Working Hours: 9 Hours Shift (Flexible & Rotation)

(Must mention Job Title in the Subject Line)

Job Specification

1. Fluent in Arabic (written and spoken).
2. Minimum of 1 year of experience in a call center or customer support role.
3. Strong interpersonal and communication skills in Arabic.
4. Excellent problem-solving abilities.
5. Detail-oriented with the ability to manage multiple tasks simultaneously.
6. Proficiency in using CRM software and customer service tools is a plus.
7. Willingness to work flexible hours and adapt to a fast-paced environment.