Customer Supply Chain Specialist - O2C & Stock Optimization

Nestlé; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Nestlé Pakistan in Lahore is seeking a Customer Supply Chain Associate to ensure stock availability and manage the order-to-cash cycle. You will collaborate with Sales, Logistics, and Distribution to resolve order issues and safeguard on-time deliveries.

The role requires 1-2 years in Supply Chain or Customer Service and familiarity with SAP, Microsoft Excel, and Power BI. You will support KPI tracking and continuous improvement while building strong customer relationships.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• 1-2 years of experience in Supply Chain, Customer Service, or Logistics.
• Knowledge of SAP, Microsoft Excel and Power BI is preferred.

Responsibilities

• Process and monitor customer orders accurately and on time.
• Coordinate with Sales, Logistics, and Distribution to resolve order and delivery issues.
• Track customer service and O2C KPIs and prepare reports.
• Support continuous improvement initiatives to enhance service and efficiency.
• Build strong relationships with customers and internal stakeholders.
• Ensure compliance with Nestlé policies, quality, and safety standards.

Skills

Communication

Coordination

Problem solving

Analytical skills

Planning

Education

Bachelor's degree in Business / Supply Chain / Engineering

Tools

SAP

Microsoft Excel

Power BI

Job description

Nestlé Pakistan in Lahore is seeking a Customer Supply Chain Associate to ensure stock availability and manage the order-to-cash cycle. You will collaborate with Sales, Logistics, and Distribution to resolve order issues and safeguard on-time deliveries.

The role requires 1-2 years in Supply Chain or Customer Service and familiarity with SAP, Microsoft Excel, and Power BI. You will support KPI tracking and continuous improvement while building strong customer relationships.