Customer Success Specialist

The Red Kite Marketing; Rawalpindi Cantonment; Hybrid; PKR 30,000 - 50,000; Full time

Job summary

Join a dynamic startup as an Outbound Sales Representative, where you'll play a crucial role in bringing restaurants onto our innovative platform. This position offers you the chance to work closely with the founder, develop outreach strategies, and directly impact our growth. If you have a passion for sales, a knack for understanding customer needs, and the drive to succeed in a fast-paced environment, this is the perfect opportunity for you. Be part of a team that values flexibility, creativity, and real responsibility, making a difference in the restaurant industry.

Benefits

Flexible work hours

Casual culture

Direct access to the founder

No dress code

Nearby park for breaks

Qualifications

• Experience in outbound sales with a focus on startups.
• Strong communication skills in English and Urdu.

Responsibilities

• Identify and reach out to restaurants through various channels.
• Collaborate with product and ops to share field insights.

Skills

Outbound Sales

Communication Skills

Lead Generation

Google Sheets

LinkedIn

English

Urdu

Job description

Job Title: Outbound Sales Representative

Location: Islamabad / Remote

Type: Full-Time

About the Role

We’re a startup building One Table — restaurant inventory software that also analyzes reviews and helps with pricing decisions. We’re looking for someone who’s lifted startups before and knows what it takes to break into a market. You’ll be our first dedicated outbound rep, working directly with the founder to bring restaurants onto the platform. This is a high-ownership role.

What You’ll Do

• Identify and reach out to restaurants (cold calling, LinkedIn, WhatsApp, emails — whatever works).
• Understand restaurant owners' pain points and pitch how One Table can solve them.
• Build and refine outreach strategies. What works, we double down. What doesn’t, we kill.
• Stay organized and disciplined with follow-ups and lead tracking.
• Collaborate closely with product and ops to pass on field insights.
• Occasionally assist with recruitment or special projects. It’s a startup, we wear a few hats.

What You Should Have

• You’ve done outbound before and have the mental toughness for it.
• You’ve worked in or sold to startups, especially early stage.
• You’re great at explaining complex tools simply.
• You’re not waiting for leads — you know how to hunt.
• Solid written and spoken English + Urdu.
• You can use Google Sheets and LinkedIn well. CRMs optional. Discipline required.

Bonus Points If

• You’ve sold to restaurants or in the food space.
• You’ve helped launch or grow a tech product.

What We’re Offering

• A chance to be an early team member at a fast-moving startup.
• Direct access to the founder and a say in how we grow.
• Flexible work hours, casual culture, real responsibility.
• No dress code as long as it's respectful.
• There's a park next to the office if you need to clear your head.

If you’ve helped a startup go from "nobody knows us" to "everyone wants in," we want to hear from you.