Customer Service Representative

Jinding Century Technology Private Limited; Islamabad Capital Territory; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A technology services company in Islamabad is looking for an enthusiastic customer service representative. You will engage with customers through various communication channels, providing them with information about products and services. Candidates should be fluent in English and willing to work night shifts. Training will be provided for the role, emphasizing problem-solving and customer engagement.

Qualifications

• Willing to work in the night shift.
• Training will be given.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.

Skills

Fluency in English

Excellent phone etiquette

Excellent verbal communication

Excellent written communication

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization skills

Job description

Overview

Jinding Century Technology Private Limited, Pakistan

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer\'s needs

Job Specification

Qualifications

• Fluency in English
• Willing to work in the night shift
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills (Training will be given)
• Ability to multi-task, organize, and prioritize work
• Information Technology and Services - Islamabad, Pakistan