Customer Sales & Support Agent

Intellivox BPO; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A digital solutions company in Islamabad is seeking a Customer Sales & Support Agent for the night shift. This full-time on-site role involves handling customer inquiries and ensuring satisfaction while securing sales. Ideal candidates will have experience in customer service and communication. The position offers a competitive salary ranging from 50k-70k, with additional shift allowances and uncapped commissions.

Benefits

20% night shift allowance

Uncapped commissions

Additional perks discussed in interview

Qualifications

• Experience in Customer Support and Customer Service.
• Ability to work night shifts on-site.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Handle customer inquiries and provide exceptional customer service.
• Ensure customer satisfaction and troubleshoot issues.
• Maintain effective communication with clients.

Skills

Customer Support Experience

Customer Satisfaction Proficiency

Strong Communication Skills

Problem-solving Skills

Education

Bachelor's degree in a relevant field

Job description

Company Description

Intellivox BPO is a team of highly skilled professionals dedicated to developing comprehensive digital solutions. Our expertise spans various digital services, ensuring that we meet the diverse needs of our clients. We take pride in delivering top-tier solutions that drive success for our customers. Join our dynamic team and be a part of creating innovative digital solutions.

Role Description

This is a full-time on-site role for a Customer Sales & Support Agent (Night Shift). The position is located in PWD Islamabad, Pakistan. The role involves handling customer inquiries, providing exceptional customer service, ensuring customer satisfaction, troubleshooting issues, and maintaining effective communication with clients and securing sales in the process.

Salary Rang

50k-70k Base salary along with 20% shift allowance for the night shift and uncapped commissions.

There are other perks and benefits as well which can be discussed in interview.

Qualifications

• Experience in Customer Support and Customer Service
• Proficiency in Customer Satisfaction
• Strong Communication skills
• Ability to work night shifts on-site
• Excellent problem-solving skills and attention to detail
• Previous experience in a similar role is beneficial
• Bachelor's degree in a relevant field is preferred