Customer Sales Representative - Auto Insurance Campaign

First Call Solutions; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading call center firm is seeking a Customer Sales Representative for the Auto Insurance Campaign. The ideal candidate will manage outbound calls, follow communication scripts, and help address customer inquiries. Strong communication and customer service skills are essential. This full-time position is based in Islamabad, with a salary range of 30,000 - 50,000 PKR, depending on interview results.

Qualifications

• Previous experience in a customer support role.
• Must have good communication skills.
• Strong phone and verbal communication skills along with active listening.

Responsibilities

• Manage large amounts of outbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives.

Skills

Good communication skills

Strong phone and verbal communication skills

Active listening

Customer focus

Adaptability to different personality types

Good learning skills

Job description

Customer Sales Representative - Auto Insurance Campaign

We are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, complaints and inquiries.

Job Type: Full-time

Salary: 30,000 - 50,000 (will be decided after the interview)

Campaign: Auto Insurance Campaign.

Responsibilities:

• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
• Requirements and skills
• Previous experience in a customer support role.
• Must have good communication skills.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types
• Must have good learning skills.

Note: Freshees can also apply.

Job Type: Full-time

Job Specification

Ability to commute/relocate:

Rawalpindi: Reliably commute or planning to relocate before starting work (Required)

Telecommunications - Rawalpindi, Pakistan